Windows 10: Windows hardware error and shut down unexpectedly

Discus and support Windows hardware error and shut down unexpectedly in Windows 10 BSOD Crashes and Debugging to solve the problem; HIi , I have a dell inspiron 14 5490 . Its been 5 months I m using it. In the last week my laptop would shut down unexpectedly so I tried using various... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by strings44, Dec 8, 2020.

  1. STRINGS44
    strings44 Win User

    Windows hardware error and shut down unexpectedly


    HIi , I have a dell inspiron 14 5490 . Its been 5 months I m using it. In the last week my laptop would shut down unexpectedly so I tried using various commands in command prompt but of no avail and ultimately i had to reset my laptop I reinstalled windows 2 days ago but today the laptop again shutted down unexpectedly.


    Windows hardware error and shut down unexpectedly 85799ef3-bf99-4ba1-9e2e-bd15e4360527?upload=true.png

    :)
     
    strings44, Dec 8, 2020
    #1
  2. XARZU
    xarzu Win User

    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?
     
    xarzu, Dec 8, 2020
    #2
  3. PAULIEG
    Paulieg Win User
    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

    OK, first complete your system specs, as it will help us diagnose your problem. Second, can you be a bit more descriptive about the "shut off"? Does it go through the windows shut down procedure, or does the power just shut off completely?
     
    Paulieg, Dec 8, 2020
    #3
  4. KEVINLI_101
    KevinLi_101 Win User

    Windows hardware error and shut down unexpectedly

    windows 10 shut down unexpectedly and Hardware error

    Hi There,

    Recently my windows 10 got hardware error and shut down unexpectedly error frequently.

    They usually happen together.

    Looks like they happened when resuming windows 10 from hibernation.

    After resuming windows, all previously opened apps, file explorers, etc were not there. It seems after the errors, windows restarted.

    This is the details of the last Hardware error happened on May 18, 2020:

    Source

    Windows

    Summary

    Hardware error

    Date

    ‎5/‎18/‎2020 11:02 PM

    Status

    Not reported

    Description

    A problem with your hardware caused Windows to stop working correctly.

    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 193

    Parameter 1: 810

    Parameter 2: 0

    Parameter 3: 0

    Parameter 4: 0

    OS version: 10_0_18362

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.18362.2.0.0.768.101

    Locale ID: 1033

    And here is the details of the last shutdown unexpectedly error happened on May 18, 2020:

    Source

    Windows

    Summary

    Shut down unexpectedly

    Date

    ‎5/‎18/‎2020 11:02 PM

    Status

    Not reported

    Problem signature

    Problem Event Name: BlueScreen

    Code: 9f

    Parameter 1: 3

    Parameter 2: ffff930fc1f58570

    Parameter 3: fffff983250378b0

    Parameter 4: ffff930fcf119620

    OS version: 10_0_18362

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.18362.2.0.0.768.101

    Locale ID: 1033

    Please help to figure out what hardware caused the error and how to fix it?

    Thanks,

    Kevin
     
    KevinLi_101, Dec 8, 2020
    #4
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Windows hardware error and shut down unexpectedly

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