Windows 10: Windows has recovered from an unexpected shutdown

Discus and support Windows has recovered from an unexpected shutdown in Windows 10 Software and Apps to solve the problem; Hi, my computer suddenly got a bluescreen that says "page fault in nonpaged area" after I tried to open my computer again, it booted successfully. And... Discussion in 'Windows 10 Software and Apps' started by Ralph_130, Jul 5, 2022.

  1. RALPH_130
    Ralph_130 Win User

    Windows has recovered from an unexpected shutdown


    Hi, my computer suddenly got a bluescreen that says "page fault in nonpaged area" after I tried to open my computer again, it booted successfully. And this popped up. Can anyone help me to fix this problem?Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1124Additional information about the problem: BCCode: 50 BCP1: FFFFF88000841874 BCP2: 0000000000000000 BCP3: FFFFF8800467C949 BCP4: 0000000000000000 OS

    :)
     
    Ralph_130, Jul 5, 2022
    #1
  2. R-T-B
    R-T-B Win User

    PC is Suffering Unexpected Shutdowns

    Most important detail to me would be whether these shutdowns are sudden, in which case it's likely a short or PSU issue (capacitor aging maybe?) or graceful windows style shutdowns, which suggests software interference.

    It could also be overheating components if it's a sudden shutdown. What are your thermals like?
     
    R-T-B, Jul 5, 2022
    #2
  3. GRAHAMDAVIES571
    GrahamDavies571 Win User
    Unexpected Shutdown

    Hi

    Please see response to your questions below

    • Did you make any changes on the computer prior to this issue?
    No changes other than about a month ago reinstalling W10.

    • What troubleshooting steps have you done so far?
    Other than checking updates have successfully installed, none as not sure approach to take.

    • What was the exact error code/message you have received?
    No error code or message received. On the first occasion I was looking at outlook and without any warning the PC shutdown. It was almost as if it was a desktop (it is a laptop) and the power stopped. The laptop was plugged into the mains and in addition
    the battery had a full a full charge.

    On restarting the laptop no error message came up and I only noted a small difference in boot up, that for a short period a blue screen was displayed (not normally seen on boot up) and then the start screen appeared for me to log in.

    As mentioned previously the only reference to this is from the log which in the summary states that there was an unexpected shutdown.
     
    GrahamDavies571, Jul 5, 2022
    #3
  4. AXE0
    axe0 Win User

    Windows has recovered from an unexpected shutdown

    windows has recovered from an unexpected shutdown - BlueScreen

    Please don't create another thread for an issue with the DM Log Collector or posting the requested data.

    Follow this post in regards to the code.
     
    axe0, Jul 5, 2022
    #4
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Windows has recovered from an unexpected shutdown

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