Windows 10: Windows HD color settings not giving HDR option Acer XB273K monitor. Help, please?

So i just built a new setup, am running a 2080 and my monitor is the Acer Predator XB273K, which I do have the HDR mode and setting turned "on" within the Monitor settings. As you can see in the image, Windows is not giving me the option to toggle on HDR settings even though my setup is clearly HDR compatible. I am using 2 DIsplayPort 1.4 cables to connect it to the GPU, also. https://i.imgur.com/BeGxY6S.jpg

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:)

 

Unable to use HDR settings

Hi,



Thank you for writing to Microsoft Community Forums.



The image that you have provided shows the 'Display capabilities' of the display that is currently connected. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• Are you connecting the TV as a secondary monitor?
  
• Was there any change or an update on your system before which you were able to change the options in the Windows HD Color setting section?
  

Meanwhile, there are a few requirements that have to be in place for you to be able to notice a change in the Display capabilities. I would suggest you to refer the article on

HDR and WCG color settings in Windows 10 and check if it is helpful to you.



Nikhar Khare

Microsoft Community - Moderator

 

Setting up HDR on external monitor

Hi just got an HDR capable monitor, a
U2718q, and am using an HDR capable GPU (GeForce 1070). However, Windows 10 doesn't seem to recognize it as an HDR capable display. I followed the guide

HDR and advanced color settings in Windows 10, and it says that HDR is not supported. Any idea how to fix that? It's an HDR capable monitor, hooked up via DisplayPort to an HDR capable GPU. I'm running Windows 10 Pro Version 1709, OS Build 16299.64 (just
updated it today), and also have the latest graphics card driver.

Any ideas what to do?

 

(17763.1 and 18362.1)Play HDR apps and games option disapper when I set duplicate mode.

Hi Lin,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the make and model of your computer?
   
2. What is the make and model of your both monitors?
   
3. As you have given multiple versions of Windows 10, is this issue occurring on multiple computers?
   

Not all displays are optimized for HDR. If you have two displays and move the HDR video onto a display that’s not optimized for HDR, you’ll get the appropriate standard dynamic range (SDR) as soon as new content starts to play.



To play streaming high dynamic range (HDR) video in Windows 10, your external display and Windows 10 PC needs to support HDR. To find the specifications for a specific PC or external display, visit the device manufacturer’s website.



It might be that one of your monitors doesn’t' support HDR, so I suggest you to refer
Display requirements for HDR video in Windows 10 and check
if your monitors support HDR.



You may also refer Stream HDR video on Windows 10 and
HDR and WCG color settings in Windows 10 and check if this helps.



We're looking forward to your response.