Windows 10: Windows Hello - A logon was attempted using explicit credentials.

Discus and support Windows Hello - A logon was attempted using explicit credentials. in Windows Hello & Lockscreen to solve the problem; Hi all, For some reason my PIN and fingerprint credentials have stopped working. Whenever I try to login to my laptop using with them, it says "your... Discussion in 'Windows Hello & Lockscreen' started by Charlie_153, Mar 20, 2023.

  1. Windows Hello - A logon was attempted using explicit credentials.


    Hi all, For some reason my PIN and fingerprint credentials have stopped working. Whenever I try to login to my laptop using with them, it says "your credentials couldn't be verified" and I get this error message in the event log: A logon was attempted using explicit credentials.Subject: Security ID: SYSTEM Account Name: --- Account Domain: --- Logon ID: 0x3E7 Logon GUID: {00000000-0000-0000-0000-000000000000}Account Whose Credentials Were Used: Account Name: --- Account Domain: --- Logon GUID: {00

    :)
     
    Charlie_153, Mar 20, 2023
    #1
  2. Brink Win User

    Credential Guard lab companion


    Source: Credential Guard lab companion Datacenter and Private Cloud Security Blog


    See also:
     
    Brink, Mar 20, 2023
    #2
  3. Scheduled tasks run with elevated privileges can't access stored Windows credentials

    It seems that after Creators update scheduled tasks run with elevated privileges ('run with highest privileges' option) can't access stored Windows credentials. Is that a bug or an intentional change and is there a recommended workaround?

    Here's one way to reproduce the behaviour:

    • Start Credential Manger and add some Windows share credentials.
    • In a console window type 'cmdkey /list', which should list the added credentials
    • Create a task in a task manager:
      • Trigger: on user logon
      • Action: run cmd.exe
      • Tick the 'run with highest privileges' option
    • Reboot the machine and log in
    • In the console window (let's call it 'console 1') opened from the scheduled task type 'cmdkey /list'. This most likely won't display the credentials added in step 1 and properly listed in step 2. ->
      This looks like a bug
    • Now, without closing 'console 1' open another console window as an administrator (let's call it 'console 2') and type 'cmdkey /list'. This will properly list credentials added in step 1.
    • Switch to 'console 1' and type 'cmdkey /list' again. This time the credentials are listed properly, unlike in step 5. It looks like an access to Windows credentials was somehow 'unlocked' by step 6.
     
    MarcinMrowiec, Mar 20, 2023
    #3
  4. Ryan Fra Win User

    Windows Hello - A logon was attempted using explicit credentials.

    Windows Network Credentials

    Hi Keith,

    We suggest that you disable Credential Manager before mapping your Drives. Please follow these steps to disable Credential Manager:

    • In the search box type “Services
    • Right click on “Services” and select “Run as Administrator
    • In the Services Window, look for Credential Manager Service and click “Stop”.
    • Restart the computer and go back the Credential Manager Service and set it to “Automatic”.
    • Restart the computer again.

    Please keep us updated if you were able to map your drives.
     
    Ryan Fra, Mar 20, 2023
    #4
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Windows Hello - A logon was attempted using explicit credentials.

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