Windows 10: Windows Hello can't find camera, prevents options from being shown

I got a new laptop and everything works great except Windows Hello, it won't find the camera and or show certain options in the settings and requires me to use a PIN all the time instead of a fingerprint or nothing...I've tried a few solutions of the many out there but nothing has worked so far.

19042.844

:)

 

Windows Hello can't find camera, prevents options from being shown

Hi, Windows Hello requires a camera that meets quite tight requirements which are, unfortunately not very clearly stated.

I would consult your manufacturer as to its compatibility with Hello.

Set up Face for Windows Hello in Windows 10

 

Windows Hello can't find camera, prevents options from being shown

Have you configured your fingerprint?

Remember too that having set a PIN, you must still remember or record your password- still needed in some cases.






Turn On or Off Require Sign-in on Wakeup in Windows 10
- see the first orange box ref. your red message.

 

Windows Hello can't find camera, prevents options from being shown

Command prompt? Which part are you looking at? I was thinking of your red error message in this instance.

I've copied the text from it for you: it gives one explanation for the red text message:

- however I'm not sure it entirely fits your case. Now I look at it again, I have a PIN set, and no such message.
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This explanation, however, may relate to your camera driver:
https://answers.microsoft.com/en-us/...4-bf1c9d3e3f5f