Windows 10: Windows Hello disable options to sign in

Hello, I have Windows 11 Pro 24H2 I like having Windows Hello set up fingerprint and face recognition. The thing is that when they are set up, the Additional Setting "If you've been away, when should Windows require you to sign in again?" is greyed out, in order to enable it an put a custom amount of time, I have to remove the fingerprint and face recognition options and only having the PIN, otherwise, I can't use this option. Is there any way to be able to use this option and have fingerprint and face recognition capabilities?Here I attach a picture of the problem.

:)

 

My hello sign in stopped working.

Hi,

This problem that started after installing the last Windows update might be caused by outdated or corrupted device drivers. For us to better assist you, we'll be needing additional information:

• Are you pertaining on Windows Hello sign-in? If yes, does it mean that the facial recognition is not working?
• Is there an error message displayed when using Windows Hello?

Meanwhile, it is better to check the status of Windows Hello sign-in option in your computer. To check the Windows Hello status, follow these steps:

• Click the Start button and select the Settings
  icon.
• Choose Accounts from the list.
• Select Sign-in options in the left pane of the window.
• Under Windows Hello, kindly check the status of it.

As an initial troubleshooting step, we suggest keeping the device drivers like camera driver up-to-date. For your reference, check this article on how to
update drivers in Windows 10.

We'll keep an eye out for your response.

 

PIN Box Missing - After Update - Windows Hello

Thank you for all the information.

To assist you better with your concern, we suggest that you disable Windows Hello. This should prevent you from getting issues in logging-in to your computer.

To do it, kindly follow the steps below:

• On your Cortana, type "Settings", and then press Enter.
  
• Select Accounts.
• Choose Sign-in options.
• Disable Windows Hello.

Let us know how it goes.

 

Sign-in option with PIN (Windows Hello)

Hi Sergei__________1,

I'm Amr, an independent advisor.

If you use a Microsoft account to access Windows 11, the button to remove the PIN could appear greyed out.

The remove button could be greyed out if the passwordless option is enabled on the Windows 11 account or if the passwordless account is enabled on your Microsoft account.

Disable Windows Hello sign-in for Microsoft accounts

Use these steps:

Open Settings.

Click on Accounts.

Click the Sign-option tab.

Under the “Additional settings” section, turn off the “For improved security, only allow Windows Hello sign-in for Microsoft account on this device” toggle switch.

You may need to restart the Settings app and the computer to apply the changes and enable the option to remove the PIN.

Disable passwordless Microsoft account

Kindly follow these steps:

Open Settings.

Click on Accounts.

Click the Your info tab.

Under the “Related settings” section, click the Accounts option.

Click the Security tab.

Click on Advanced security options.

Under the “Additional security” section, turn off the Passwordless account option.

Continue with the on-screen directions.

Restart your computer.

After you complete the steps, the “PIN (Windows Hello)” setting will show the remove button on Windows 11.

I hope this is helpful. If you require any additional assistance, don't hesitate to respond to this.

Best Regard

Amr