Windows 10: Windows Hello doesn't setup

Discus and support Windows Hello doesn't setup in Windows Hello & Lockscreen to solve the problem; Hey,So I'm using a Surface Laptop 2 for the past 3 years, and in these 3 years, I've tried multiple times to setup Windows Hello. Everytime after an... Discussion in 'Windows Hello & Lockscreen' started by Suhas Gummadi, Oct 15, 2021.

  1. SUHAS GUMMADI
    Suhas Gummadi Win User

    Windows Hello doesn't setup


    Hey,So I'm using a Surface Laptop 2 for the past 3 years, and in these 3 years, I've tried multiple times to setup Windows Hello. Everytime after an update. As soon as I go to setup, it asks me to keep looking at the camera and center myself in the screen. My image keeps getting stuck for 25-30 seconds and then it would show my movement, changes the frame, and gets stuck again. This goes on in a loop. Even though I try to do this for 15mins, it just keeps repeating but never sets up. So I was waiting for the Win 11 update, excited that I might get Win Hello feature finally. But even after the

    :)
     
    Suhas Gummadi, Oct 15, 2021
    #1
  2. BETOLP
    BetoLP Win User

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    Windows Hello doesn't setup [​IMG]


    Does it mean my HDD is useless?
     
    BetoLP, Oct 15, 2021
    #2
  3. CYRRUSV
    CyrrusV Win User
    hd6950 to hd 6970

    ok
    i ve tried everything:with atiflash from dos,winflash.step by step with bios powercolor hd 6970 from the database.
    nothing,doesn´t work.any suggestion????
     
    CyrrusV, Oct 15, 2021
    #3
  4. BETOLP
    BetoLP Win User

    Windows Hello doesn't setup

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks for your answer, ken!
    I deleted all my data. I had have it backed up.

    I did a clean installation using the windows media creation tool (usb option).

    No, I didn`t. I thought a clean installation would solve the problem.

    After posting my previous message, I did it.


    Windows Hello doesn't setup [​IMG]


    After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

    Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

    I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.
     
    BetoLP, Oct 15, 2021
    #4
Thema:

Windows Hello doesn't setup

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