Windows 10: windows hello face option not available

Discus and support windows hello face option not available in Windows Hello & Lockscreen to solve the problem; I have been constantly checking for updates and likewise updating my system regularly. But then windows hello face is still not available. I am using... Discussion in 'Windows Hello & Lockscreen' started by kcharith, Feb 8, 2021.

  1. kcharith Win User

    windows hello face option not available


    I have been constantly checking for updates and likewise updating my system regularly. But then windows hello face is still not available. I am using windows 10 home version windows hello face option not available b4d318c3-dc59-44bf-8bba-ed427c3b7e33?upload=true.png

    :)
     
    kcharith, Feb 8, 2021
    #1

  2. Windows hello option is not available

    Hello,

    Thank you for writing to us.

    Please be informed, in order to use Windows Hello you will need a compatible “depth” camera compatible device. Facial authentication will need a 3D depth camera to get it working. No existing webcams will not work. Additional features like
    finger print authentication will work with any existing fingerprint sensor devices.

    In order to active this feature, you must have the right hardware and the driver is installed.

    Follow the below steps to configure Windows Hello.


    • Head to “Settings” and then click on “Accounts”, and next on “Sign-in options”.

    • Set up a PIN code (ignore this step if you already did) by click on “Add” button. Once you have done that step, the options to set up Windows Hello will visible.

    • You will see an option named “Face”, just click on “Set Up”.

    • Click on “Get started”.

    • Move yourself to the front of the camera and make sure your face is in the center of the frame. It will automatically register your face to the system.

    • There is an improvement option in the next step to improve recognition. Use it if you wear glasses (or not). It will help to make sure you are recognized in quality.

    Hope the above information is helpful. If you need further information, feel free to write to us and we would be happy to help you.

    Thank you.
     
    Sayan_Ghosh, Feb 8, 2021
    #2
  3. Windows Hello Face Recognition Set up

    Hi,

    Please provide us below details to assist you better,

    • How exactly you are trying to setup Windows Hello Face Recognition?
    • What is the error you are getting, while trying to setup Windows Hello Face Recognition?

    A regular webcam will not work with Windows Hello. Windows 10 features Windows Hello, which provides new ways to authentication using biometrics including facial recognition.
    Since this is essentially 3-d detection, a camera with a specialized illuminated infrared camera is required.

    I suggest you to try the below steps to setup Windows Hello Face Recognition and check if it helps.


      • Open up "Settings" and click on "Accounts," then "Sign-in options."

      • You need to set up a PIN code before you're allowed to use Windows Hello. So hit the "Add" button under "PIN" to set that up. Once you've done that the options to set up Windows Hello will unlock.

      • You'll now see which options are available to set up under Windows Hello, Since we're looking at facial unlock you'll see an option for "Face." Click on "Set Up."

      • The next screen will give you a little background on what Windows Hello is. Click on "Get started".

      • The next step could happen incredibly quickly. Position yourself so your face is in the center of the frame that appears on screen. The camera will then do what it needs to do to register your face.

      • Once you're set up you have an option that allows you to improve recognition.

      • Now, when you go back to Settings you'll have the option again to improve recognition, remove your face, a toggle to turn on unlocking your PC when it sees your face and an added security option that will require you to turn your head
        left and right for verification.

    For more information, refer to the below link:

    Windows-Sicherheit: Microsoft Defender Antivirus und mehr | Microsoft

    Hope this information helps. Get back to us if you have any more queries on windows.

    Thank you.
     
    Krishna Priya V, Feb 8, 2021
    #3
  4. Edwin Win User

    windows hello face option not available

    windows hello face problem...

    List of Windows Hello supported Dell Laptops:


    windows hello face option not available [​IMG]
     
    Edwin, Feb 8, 2021
    #4
Thema:

windows hello face option not available

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