Windows 10: Windows hello face too sensitive

Hello.I got a logitech camera for my pc with windows hello. Its really good I love the functionality. But its far to sensitive, if I just turn my face away for over a second the screen turns off, I need it to be a little more forgiving than that. I have a beast of a monitor and it then takes a while to renegotiate with the PC to turn back on, so its effecting productivity, if I look down at a document on my desk for a while the screen turns off!I am looking through settings but cannot find anything?

:)

 

windows hello face problem...

List of Windows Hello supported Dell Laptops:

 

Windows Hello Face Recognition Set up

Hi,

Please provide us below details to assist you better,

• How exactly you are trying to setup Windows Hello Face Recognition?
• What is the error you are getting, while trying to setup Windows Hello Face Recognition?

A regular webcam will not work with Windows Hello. Windows 10 features Windows Hello, which provides new ways to authentication using biometrics including facial recognition.
Since this is essentially 3-d detection, a camera with a specialized illuminated infrared camera is required.

I suggest you to try the below steps to setup Windows Hello Face Recognition and check if it helps.

• • 
    Open up "Settings" and click on "Accounts," then "Sign-in options."
    
  • 
    You need to set up a PIN code before you're allowed to use Windows Hello. So hit the "Add" button under "PIN" to set that up. Once you've done that the options to set up Windows Hello will unlock.
    
  • 
    You'll now see which options are available to set up under Windows Hello, Since we're looking at facial unlock you'll see an option for "Face." Click on "Set Up."
    
  • 
    The next screen will give you a little background on what Windows Hello is. Click on "Get started".
    
  • 
    The next step could happen incredibly quickly. Position yourself so your face is in the center of the frame that appears on screen. The camera will then do what it needs to do to register your face.
    
  • 
    Once you're set up you have an option that allows you to improve recognition.
    
  • 
    Now, when you go back to Settings you'll have the option again to improve recognition, remove your face, a toggle to turn on unlocking your PC when it sees your face and an added security option that will require you to turn your head
    left and right for verification.
    

For more information, refer to the below link:

Windows-Sicherheit: Microsoft Defender Antivirus und mehr | Microsoft

Hope this information helps. Get back to us if you have any more queries on windows.

Thank you.

 

MY Windows hello face no working

Yes, I understand that your Windows Hello Face is showing up as not available. Where you able to do all the troubleshooting steps as suggested above?

Can you describe what happens when you completed the each of troubleshooting steps above? Is there an error message or something that could help to figure out the cause of the issue.?