Windows 10: Windows Hello facial recognition install driver

Discus and support Windows Hello facial recognition install driver in Windows Hello & Lockscreen to solve the problem; Hi there, My facial recognition sign in suddenly stopped working. Following several help blogs I uninstalled the facial recognition driver in... Discussion in 'Windows Hello & Lockscreen' started by Pip111, Nov 27, 2019.

  1. PIP111
    Pip111 Win User

    Windows Hello facial recognition install driver


    Hi there,

    My facial recognition sign in suddenly stopped working. Following several help blogs I uninstalled the facial recognition driver in 'biometric devices' in the device manager (see photo). When right clicking/taking action 'scan for hardware changes' it however now no longer INSTALLS. It is also no longer visible in my sign in settings.

    How can I re install this facial recognition driver?

    Thanks



    Windows Hello facial recognition install driver f7fdb0da-a0d9-4ffe-903d-6cec22e96a5f?upload=true.png

    :)
     
    Pip111, Nov 27, 2019
    #1
  2. GUEST1
    Guest1 Win User

    Windows 10 Hello facial recognition feature

    Sounds like a driver issue with the camera: MS requires special IR (infrared) capabilities from cameras for Windows Hello facial recognition to work. You should visit the HP support pages, and make sure you've got the right driver installed for facial recognition.
    HTH,
    --Ed--
     
    Guest1, Nov 27, 2019
    #2
  3. GUEST2
    Guest2 Win User
    facial recognition

    Hello,

    Facial Recognition was developed as part of the new security features of Windows 10. We would like to confirm if you are
    trying to turn off the Facial Recognition feature for Windows Hello or for the
    Windows 10 Camera app?

    If you are requesting to turn off the Facial Recognition feature for Windows Hello, you can follow these steps:

    • Go to Settings.
    • Select Accounts.
    • Click Sign-in options.
    • Under Picture password, click Remove.

    However, we have yet to include the option to turn off Facial Recognition feature in Windows 10 Camera app. We suggest that you
    submit a suggestion to our Feedback Hub. Your feedback helps us continually improve your experience with our products. To submit a feedback, follow the instruction below:

    • Open the Windows 10 Camera app.
    • Click the Gear icon located at the upper right corner of the screen.
    • Scroll down, click Send Feedback.

    Let us know if you have other questions.
     
    Guest2, Nov 27, 2019
    #3
  4. GUEST3
    Guest3 Win User

    Windows Hello facial recognition install driver

    Facial recognition

    Hello Bill,

    We need to do further investigation on your concern so that we will know why the facial recognition quit working:

    • Have you recently made any changes/updates prior to this issue?
    • Is there an error message when you try to sign using facial recognition?
    • What is the make and model of your computer?

    In the meantime, I would suggest that you perform the troubleshooting steps in this
    article.

    We will wait for your response.

    Regards.
     
    Guest3, Nov 27, 2019
    #4
Thema:

Windows Hello facial recognition install driver

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