Windows 10: Windows Hello Fingerprint Setup

I recently got a new acer aspire 7 laptop with inbuilt fingerprint scanner in the trackpad
And have been using it for 4 months now

After updating to 20H2 update and signing in to my school provided microsoft account

I dont seem to be able to use the fingerprint option. It could be due to some tweaks i did in the msconfig services tab where i disabled all servies after hiding windows processess. I skipped all the intel processes and one of the fingerprint but now i just can't seem to activate it. The option now is just greyed out and says something went wrong. Even after removing the school account or restoring to a previous system image when everything worked, i cant seem to get it to work. Even trued uninstalling it from the device manager and reinstalling it. And getting the drivers form the manufacturer website. Need help

:)

 

Windows Hello Fingerprint Setup not working

I have same issue with my laptop HP DV6 Pavilion.WIndows hello finger print setup is not working even after this above solution .When i setup finger print sensor i recieve error something went wrong.

 

Windows Hello Fingerprint Setup not working

Hi,

As per the description, I understand that the fingerprint feature does not work on Window10. We will assist you to resolve the issue.

As an initial troubleshooting step, I suggest you to uninstall and reinstall the finger print driver and check if that helps to resolve the issue.

Please follow the below steps.

• 
  Delete the fingerprints you already registered.
  
• 
  Press Windows Key + R Key.
  
• 
  Then type “devmgmt.msc” and press
  Enter.
  
• 
  Uninstall the current driver
  the current diver under "Biometric devices".
  
• 
  You maybe have to click the "discover new hardware" symbol in the device manager.
  

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

windows hello/fingerprint not allowing setup

for me, "windows hello" doesn't show its options... is there another place/service to enable it?