Windows 10: Windows Hello for Business Error Code 0xc000006d, 0xc0048585

Hello everyone,I am coming across this issue with Windows Hello for Business and was wondering if anyone would have any insight into this. For context, this is a hybrid cloud Kerberos deployment and WHFB is managed through GPO.In my environment, we have workstations that only allow for smart card logon. Normally, users who log on for the first time with their smart card, have no issues and are able to proceed normally. This is also true when the workstations are on or off domain. Lately, some newer users get the following error when trying to log in with a smart card that has already been regi

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Windows PIN code issue (0xc000006D error code, sub-code 0xc0070005)

Hello,

when trying to connect on windows, I have an 0xc000006D error code, sub-code 0xc0070005 with a prompt to configure again my PIN code. When I configure the PIN code again, it does not solve the problem. The only way to go I found is to restart the computer and then, when prompted my windows pin, it work again.

If you can help me with this, it would be great!

Best regards

Didier

 

BIOS error codes

So I have motherboard with installed small LED screen, which presents BIOS error codes.

Where can I find a list of those errors. And I don't mean beep codes, but the "number" codes.

Ex after installing sound card, the motherboard startup fails with the code 15.

Example picture of code is here.

 

How tp fix 0xc000006d error?

Hello ，



Welcome to the Microsoft Community！



I understand that you have encountered the 0xc000006d error, and I understand your confusion and feelings.

The occurrence of 0xc000006d can usually be due to Windows update file corruption, user profile corruption, third party application interference, system file corruption, etc.

I noticed that you tried startup mode, safe mode, however, it didn't work, right? This indicates that third-party application interference and system file corruption are less likely.

In addition, trying to create a new PIN code is the correct solution to solve this error, however, I found that you were unable to perform this operation and were told that the user profile could not be loaded, so I speculate that the problem may have occurred in the user profile.

To test if the user profile is the cause, you can try creating a new account on your computer. Log in to the new account to test.

If it works properly after logging in to the system with a new account, this indicates that there is indeed a problem with your user account profile, and you may need to consider fixing the account profile.

• For details about how to Create an account, see "Create a new Local Administrator user account" in the following link.
  
• For details about how to restore the account configuration file, see Copy files to the new user profile in the linked document.
  
  Here are the links:
  
  Create a local user or administrator account in Windows - Microsoft Support
  

Please tell me the progress of this problem. If the above steps do not solve the problem or you have any questions about this problem, please feel free to reply below. I will provide you with further technical help and look forward to your reply.



Best Regarts ,

Morning | Microsoft Technical Support Community