Windows 10: Windows Hello for Business setup for PIN fails with error 0x80040154

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To protect your computer from unauthorized access, Windows employs several security features, and the first one you would usually encounter is the Windows login. In Windows 11 and Windows 10, Microsoft offers Windows Hello for even tighter security. With Windows Hello, users can log into their devices, websites, and applications using a preset PIN, facial […]

This article Windows Hello for Business setup for PIN fails with error 0x80040154 first appeared on TheWindowsClub.com.

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Unable to setup Windows Hello, error: incorrect pin

Hello,

Thank you for writing to Microsoft Community Forums.

May I know the complete error code or error message that you are receiving when you try to setup Windows Hello?

Do you have any other user account on the computer?

If yes, does Windows Hello work on that account?

If Windows Hello is not setup on other account, please setup it up and check if it works so that we can narrow down the issue for you.

I suggest to remove the pin and setup a new pin on the child account and check if it works with Windows Hello.

Please follow the steps below to remove and re-add the PIN:

• Press Windows logo key + I to open Settings.
  
• Select Accounts.
  
• Click on Sign-in options.
  
• Under PIN, remove the pin. There will be prompt to enter password, enter the password and removed the PIN.
  
• After the pin is removed, please click on
  Add to setup pin for the account.
  
• After setting up a new PIN, try to set up Windows Hello.
  

Hope it helps.

Regards,

Noor Azam S

Microsoft Community – Moderator

 

Registry Error - Windows Update - Error Code 0x80040154

Hello all,
I have an issue with my WIndows Updates, I am getting error code 0x80040154 and all the sites I checked did not help.

Here is my Windows Update log:
Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: 117cab2d-82b1-4b5a-a08c-4d62dbee7782""
CoCreateInstance Failed: hr = 0x80040154
Failed to retrieve SLS response data for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, error = 0x80040154
Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80040154

Checked in the Registry and here is what is listed
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending\117cab2d-82b1-4b5a-a08c-4d62dbee7782

I have tried everything to get it to the correct location without any luck.

SFC / DISM / ResetWUEeng / WinFixit / and the list goes on.

I also deleted it and broke my computer and could not restore it. Had to start all over again and still received the same error message.

Does anybody have any suggestions. Thanks.

 

Login with PIN and Hello

Hi Jean,

Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
you answer the questions below?

• How are you setting the PIN and Hello?
• Which build version of Windows is your PC running on?
• Were there any error codes or messages?

In the meantime, we suggest that you follow the steps below on how to set up PIN.

• Open Settings.
• Select Accounts.
• Click Sign-in options.
• Click the Add button for the PIN and set your PIN.
• Do the same for the Windows Hello.

Looking forward to your response.