Windows 10: windows hello getting delete all the time after some time.

my windows hello both face and pin, getting remove it self frequently, it can only configure after renaming C:\users\$dir\AppData\Local\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy this folder,again story will repeat ,please help to solveNB:* windows 11 pc* all up to date* try to remove ngc folder* rejoined domain many times, with different computer name* gp for hello applied through domain controller

:)

 

Date and Time

Hi Roman,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you with it.

I suggest you to change the Date and Time format from Control Panel and check. Also select the time zone as UTC-5.00 Eastern Time.


After changing the setting, I suggest you to set “Windows Time” service as automatic. Follow the steps provided below.

• Press Windows logo Key + R key.
• Type services.msc
• Right click on Windows Time service.
• Select Properties.
• Under startup type drop down, change it to Automatic.
• Click on Apply button and OK button.

Restart your computer and check.

Hope this information is helpful. For any further query, feel free to contact us.

Thank you.

 

Windows time keeps resetting to a wrong time

Hi,

For us to isolate your concern with your Windows Time, we would like to know the follow:

• To make sure that we have not missed on anything, may we know what are those troubleshooting steps you have taken to resolve the issue?
• Have you tried checking the CMOS battery? It provides power to the Complementary Metal Oxide Semiconductor (CMOS) chip. This chip stores information about the system configuration, including the date and time. If no, we suggest that you replace the battery.

We look forward to your response.

 

Changing Time Format

Hi Mary,

There's a possibility that the set up time format in your computer Basic Input/Output System (BIOS) is military time. To have this checked, you can try to reset the time of your computer through Control Panel. See the steps below on how to do
so:

• Open Control Panel > Clock, Language, and Region >
  Change date, time, or number formats. This would open the
  Region window.
• From there, click on Additional settings at the bottom part. It will open the Customize Format.
• Click Reset; then, OK.

The steps should work; however, if not, we suggest that you contact manufacturer and have the BIOS time checked.

Let us know what happens after doing the suggestions .