Windows 10: Windows Hello getting disabled

Windows Hello has automatically been disabled on my device and has been greyed out so I'm not even being able to turn it on. Even the option for fingerprint and PIN have been automatically removed from the sign in options. I've tried to do a lot of searching on the internet but nothing has helped so far. I'm also attaching a screenshot of the same. Does someone have a solution to it?

:)

 

PIN Box Missing - After Update - Windows Hello

Thank you for all the information.

To assist you better with your concern, we suggest that you disable Windows Hello. This should prevent you from getting issues in logging-in to your computer.

To do it, kindly follow the steps below:

• On your Cortana, type "Settings", and then press Enter.
  
• Select Accounts.
• Choose Sign-in options.
• Disable Windows Hello.

Let us know how it goes.

 

Windows Hello Camera Still Turns On After Disabling Feature

I have already done all those steps to disable Windows Hello listed in the link you provided, but I am still getting prompted that it cannot recognize my face even though Windows Hello is turned off. Just to clarify, I do not want to use Windows Hello
at all. I want to use my regular, alphanumeric password.

 

How to disable Windows Hello

Hi Tom,



Thank you for writing to Microsoft Community Forums.



I understand how frustrating it could be when things do not work the way they are expected to. However, we can try a few steps and see if we can disable Windows Hello permanently, but before we try those steps, may I know:



What is the version of Windows 10 installed on the computer?

Did you notice any changes on the computer prior to this issue?



Troubleshooting methods:



Method 1: Using Group policy settings.

If you are on Windows 10 Pro edition, you can change the group policy settings to disable PIN sign-in option for all users.

• Open the Run dialog box by pressing the Windows key and the R key together.
  
• Type GPEDIT.MSC and hit the Enter key.
  
• Go to Computer Configuration -> Administrative Templates -> System -> Logon.
  
• On the right side, double click on Turn on PIN sign-in and select
  Disabled.
  
• Similarly disable the other Windows Hello options if any.
  
• Exit the Group policy editor and reboot the computer.
  
  
  
  Method 2: Disabling Windows Hello in Registry.
  
  If setting Group policy doesn’t work, you disable the sign in options which should disable
  
  Windows Hello options in all user accounts.
  
  
  

Disclaimer: The registry is a database in Windows that contains important information about system hardware, installed programs and settings, and profiles of each of the user accounts
on the computer. Windows often reads and updates the information in the registry.

Normally, software programs make registry changes automatically. You should not make unnecessary changes to the registry. Changing registry files incorrectly can cause Windows to stop working or make Windows report the wrong information.



Please take a backup of the registry. Follow the steps given in the link below:

How to back up and restore the registry in Windows

• Open the Run dialog box by pressing the Windows key and the R key together.
  
• Type Regedit and hit the Enter key.
  
• When the Registry Editor opens, navigate to the following location:
  
• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\default\Settings\AllowSignInOptions.
  
• In the right pane, double click on the DWORD entry named
  value set it to 0.
  
  
  
  The above method will disable Windows Hello for all user accounts. If you want to re-enable
  
  it, change the DWORD entry Value back to
  1.
  
  
  
  Hope it helps.
  
  
  
  Thanks,
  
  Peer Samie
  
  Microsoft Community-Moderator