Windows 10: Windows Hello is currently unavailable. How do I fix it?

I have a Lenovo IDEAPAD Slim 3i, Generation 8. I just set it up today. This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. The last Windows Hello option is the pin, which works.It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID"I'm not tech savvy so I haven't turned on or off anything special, am I missing something?

:)

 

Windows Hello - This Option is currently unavailable.

Hi Experts,

Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement.

When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these options come with error

"This option is currently unavailable - Click to learn more"





I do some research and try to troubleshoot the issue with given opinions on the internet but still, the problem is not resolved and stuck with same issue.

I have tried these steps

Update Windows Update

Update All Drivers

All Steps in mention in this link (Fix: Windows Hello Fingerprint Option Currently Unavailable in Windows 10)

All Steps in mention in this link (https://dannyda.com/2020/01/14/how-...olicy-registry-command-prompt-cmd/#section2.3)

Reset Windows 10 and reinstalled Windows 10 1903 with updated Drivers

All Steps mention in this link(Windows Hello isn’t Available on this Device [Fixed] - Device Tricks)

All Steps mention in this link(https://softwarekeep.com/help-center/how-to-fix-windows-hello-not-working-after-windows-10-update)

All Steps mention in this link(https://www.microsoftpartnercommuni...t-Discussions/Windows-10-1903-Hello/m-p/12014)

I have already updated the domain GPO so that Windows Hello for Business has use biometrics turned on and use windows hello for business is turned on. The Logon policy also has the convenience pin turned on as well.

Reboot Biometric services after each step

Now i am feeling stuck and helpless.

 

My PIN (Windows Hello) is currently unavailable. How to fix this please?

My PIN (Windows Hello) is currently unavailable. How to fix this please?

 

How to fix Windows Hello PIN: it says This option is currently unavailable?

How to fix Windows Hello PIN: it says This option is currently unavailable?