Windows 10: Windows Hello knowing when my laptop is closed and asking me for PIN instead of fingerprint

Discus and support Windows Hello knowing when my laptop is closed and asking me for PIN instead of fingerprint in Windows 10 Gaming to solve the problem; I have a laptop Lenovo Thinkpad Carbon X1 11G that I often use with an external monitor HDMI and keyboard wireless, USB dongle. I have Windows Hello... Discussion in 'Windows 10 Gaming' started by William Rosenblatt, Jul 23, 2023.

  1. Windows Hello knowing when my laptop is closed and asking me for PIN instead of fingerprint


    I have a laptop Lenovo Thinkpad Carbon X1 11G that I often use with an external monitor HDMI and keyboard wireless, USB dongle. I have Windows Hello enabled with the fingerprint reader on the laptop. But when I'm using the external monitor and keyboard, it should know not to ask me for my fingerprint and prompt for my PIN instead. I can get it to prompt for my PIN though it takes a couple of extra clicks. This seems silly -- isn't there a way for Windows Hello to tell that my laptop is closed and prompt for my PIN instead immediately?

    :)
     
    William Rosenblatt, Jul 23, 2023
    #1
  2. Peekofwar Win User

    Option to Setup Fingerprint Without PIN (Windows Hello)

    I just got a new laptop that has a fingerprint sensor... I added my fingerprint, but then Windows Hello asked me to add a PIN. I closed the dialog since I don't want a PIN as that is less secure than my password on my local user account. After this, I locked the computer and attempted to use the fingerprint scanner to no success.

    Why is a PIN required to enable a fingerprint scanner? This makes no sense to me.

    For reference, the OS version is Windows 11 Pro.
     
    Peekofwar, Jul 23, 2023
    #2
  3. Windows Hello fingerprint and PIN setup crashes

    Hey guys.

    I got a new Lenovo X1 Yoga laptop with a fingerprint scanner, but for some reason Windows Hello won't set up. It worked initially, but I've had to do a few clean installs due to other problems and now it just
    doesn't function at all.

    I click on set-up fingerprint. I then enter the fingerprint, and it asks for my windows password before asking me to setup a PIN code. When I enter the PIN code and press 'OK' nothing happens at all. I also
    tried try to do it on a fresh install of windows and it just says 'there was an error creating a pin code.'

    I've looked everywhere for an answer to this, but can't find one. However, if I want to setup just a PIN without setting up the fingerprint it will let me. If I setup the PIN first and then go to setup fingerprint
    it wo't even show the fingerprint scanner after it asks for my PIN for confirmation.

    Any suggestions or help are much appreciated! (I found that many people have this exact same problem with no solution yet)

    Specs

    Windows 10

    i7, 8 GB RAM, etc..
     
    Carlos A Mora, Jul 23, 2023
    #3
  4. chris_80 Win User

    Windows Hello knowing when my laptop is closed and asking me for PIN instead of fingerprint

    Windows Hello - PIN and Fingerprint not working anymore

    First, this is similar with
    this question
    , but that thread is locked with no solution.

    After some months of fingerprint login working fine, after some update few months ago fingerprint stopped working, error message like "windows hello encountered a problem and stopped working".

    - noticed that PIN is not set up anymore

    - tried to set up PIN or fingerprint - not working (fingerprint sensor was not even recognized by Hello, even though Dell tools verification was ok).

    - reinstalled fingerprint sensor driver, managed to determine Hello to find sensor and allowed to set up fingerprint until near the end when it requested for a PIN to be setup. asked for my password but the next screen (to enter PIN twice) never appears

    - deleted Ngc folder, recreated, managed to set up PIN individually

    - when I try to set up fingerprint click on Get Started, asks for PIN, and after I enter the PIN the popup disappear but does't go to the next step with sensor, stays there with only the Cancel button visible.

    To answer obvious questions:

    - windows updates done. no change

    - new account created and tried to set up. same issues with fingerprint setup, at the end not setting up PIN or I set up PIN separately on fingerprint start does not go further than entering PIN after Get Started.
     
    chris_80, Jul 23, 2023
    #4
Thema:

Windows Hello knowing when my laptop is closed and asking me for PIN instead of fingerprint

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