Windows 10: windows hello not appearing

Discus and support windows hello not appearing in Windows 10 Support to solve the problem; i have fingerprint scanner..i works in when i was in windows 8.. tried the same driver in windows 10 but "windows hello" is not appearing in my sign-in... Discussion in 'Windows 10 Support' started by dwings02, Aug 4, 2015.

  1. dwings02 Win User

    windows hello not appearing


    i have fingerprint scanner..i works in when i was in windows 8.. tried the same driver in windows 10 but "windows hello" is not appearing in my sign-in option... any idea why?
    my laptop is hp elitebook 8440p and i'm trying to use its built in scanner

    :)
     
    dwings02, Aug 4, 2015
    #1
  2. {Dylan} Win User

    windows hello not appearing

    same with 8440p. now works fine on Hello.

    here is the reference: Validity Fingerprint Sensor and windows 10: Not working - Page 3 - HP Support Forum

    The main point is update Validity Sensors to latest version 4.5+ so it can be supported by Windows 10.

    Follow by go2, I got driver package from: http://catalog.update.microsoft.com/v7/site/Search

    which support Windows 10.

    I've got it working following those steps:

    1. Once you got the CAB file by using a extract tool (WinRAR) to extract it to a folder (eg. D:\driver\vfp451)

    2. Disconnect to the Internet (to prevent Windows Driver automatic install driver)

    3. Using Device Manager, unsinstall existing Validity Sensors (with Version 2.3...), now it become Unknow Device

    4. Right click to Unknow Device (which actually a Validity Sensors) choose update driver and then browser to extracted folder (vfp451) before.

    5. Done, use Windows Hello to setup finger print authenticate.
     
    {Dylan}, Aug 4, 2015
    #2
  3. windows hello not appearing

    Hi,

    As you have mentioned, you were using hp protect tools and validity driver from hp, after upgrading to Windows 10. It prompted to uninstall. You can use the same program in compatibility mode if that program in not compatible with Windows 10.

    You can check this article below which describes how to make old program in the compatibility mode:

    http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows

    Note: The above mentioned steps are also applicable to Windows 10.

    Windows Hello supports facial recognition and works by scanning the iris. It also supports fingerprints. The highlight of it is the Infrared Technology support, that allows the facial recognition feature to work in almost all kinds of lighting situations.
    The departure from the normal behavior of having to enter password every time you login is thus very welcome.

    When you this feature, your device will authenticate you with a camera or fingerprint reader. Setting up Hello is pretty easy.

    Press Win+I to open the setting app. Click on accounts section. Under the Accounts section, select sign in options.

    You can check this article below which describes about Windows Hello how to use.

    http://windows.microsoft.com/en-in/windows-10/getstarted-what-is-hello

    Thank You.
     
    Uttam Yadav, Aug 4, 2015
    #3
  4. cluberti Win User

    windows hello not appearing

    cluberti, Aug 4, 2015
    #4
  5. dwings02 Win User
    windows hello itself is not appearing in my setting>account>sign-in option...
     
    dwings02, Apr 4, 2018
    #5
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