Windows 10: Windows Hello Not In Account Settings

Tried to log in to Microsoft account and found it couldn't. And this message appears:

"Something went wrong and your PIN isn't available Error code: 0x80090010"


How to handle it?

:)

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

Trouble setting up Windows Hello in new microsoft account

Hello,

If you are prompted that you have already set up Windows Hello, you might already have set up Windows Hello on your account. For us to properly assist you in setting up Windows Hello, kindly respond to the questions below:

• When you say "the other account has been deleted", is it deleted from the computer? Or, the Microsoft account has been closed?
• Is the new Microsoft account associated with a local account?
• What troubleshooting steps have you done so far? This is for us to know and to avoid any duplication of efforts on your end.

We look forward to your response.

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code: