Windows 10: Windows Hello not working

Discus and support Windows Hello not working in Windows Hello & Lockscreen to solve the problem; Hello, I've recently had to update my laptop and my fingerprint and PIN were removed and I've had to use my password to login. I've tried to set up a... Discussion in 'Windows Hello & Lockscreen' started by ZooJas, Mar 17, 2019.

  1. ZooJas Win User

    Windows Hello not working


    Hello,


    I've recently had to update my laptop and my fingerprint and PIN were removed and I've had to use my password to login. I've tried to set up a fingerprint, but every time I hit 'set up' then 'get started' and enter my PIN it does nothing. Not sure if this is an issue with the PIN or Windows Hello. Same deal is happening with the PIN: I go through the motions to change my PIN, hit enter, then nothing happens.


    All help appreciated!!

    :)
     
    ZooJas, Mar 17, 2019
    #1

  2. Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Mar 17, 2019
    #2
  3. My hello sign in stopped working.

    Hi,

    This problem that started after installing the last Windows update might be caused by outdated or corrupted device drivers. For us to better assist you, we'll be needing additional information:

    • Are you pertaining on Windows Hello sign-in? If yes, does it mean that the facial recognition is not working?
    • Is there an error message displayed when using Windows Hello?

    Meanwhile, it is better to check the status of Windows Hello sign-in option in your computer. To check the Windows Hello status, follow these steps:

    • Click the Start button and select the Settings
      icon.
    • Choose Accounts from the list.
    • Select Sign-in options in the left pane of the window.
    • Under Windows Hello, kindly check the status of it.

    As an initial troubleshooting step, we suggest keeping the device drivers like camera driver up-to-date. For your reference, check this article on how to
    update drivers in Windows 10.

    We'll keep an eye out for your response.
     
    Gerard Qui, Mar 17, 2019
    #3
  4. Monk.e83 Win User

    Windows Hello not working

    Unlocked Realtek HD Audio Drivers Windows 7 & 8 (With Dolby Digital Live and DTS Interactive)

    DTS supported natively by Windows 8/8.1 and it should work on windows 10 too just DDL require to unlock your driver .
     
    Monk.e83, Mar 17, 2019
    #4
Thema:

Windows Hello not working

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