Windows 10: Windows Hello on laptop with built in IR webcam

Discus and support Windows Hello on laptop with built in IR webcam in Windows 10 Ask Insider to solve the problem; So I have a Latitude 7300 with an IR camera and Windows Hello is awesome. However, I dock my laptop when I am at work and also have an IR webcam... Discussion in 'Windows 10 Ask Insider' started by /u/joshamo, Feb 3, 2021.

  1. Windows Hello on laptop with built in IR webcam


    So I have a Latitude 7300 with an IR camera and Windows Hello is awesome. However, I dock my laptop when I am at work and also have an IR webcam mounted on my monitor. Is there a way to disable the built in webcam when plugged into the dock but re-enable it when I undock? I disabled it in device manager to get the one on my monitor working, but once I undock I can't use Windows Hello on my laptop when on the go.

    I know, I am picky.

    submitted by /u/joshamo
    [link] [comments]

    :)
     
    /u/joshamo, Feb 3, 2021
    #1
  2. DaveM121 Win User

    WINDOWS HELLO FACE

    Hi Rose

    Windows Hello Face requires a webcam with IR (infrared) or 3D capabilities, those cameras do come built in on some laptops like the Surface devices, (You can google 'List of Windows 10 Hello compatible laptops)

    Alternatively, you would need to purchase a Webcam that is Windows 10 Hell certified . . .
     
    DaveM121, Feb 3, 2021
    #2
  3. WiIfred P Win User
    install webcam on msi laptop

    Hi 1papertiger,

    This is Wil, one of the independent advisor, an expert with Windows 10 and a fellow Windows 10 user like you. I understand your concern about installing webcam on MSI laptops.

    Most laptops have a built-in webcam on it, If it's not working, there's a problem with the driver or settings of it.

    Step1: I request you to check for Hidden Devices in Device Manager. Please refer to these steps:

    a. On the desktop, press Windows key + X and select Device Manager.

    b. Click on View and select Show Hidden Devices.

    c. Check for the webcam under Imaging Devices.

    d. If the webcam is listed, then right-click on it and select Update Driver Software.

    e. Select Browse My Computer for Driver Software and follow the prompted steps.

    Step 2: Run the hardware troubleshooter and check if you receive any error messages.

    a. On the desktop, press Windows key + W and type Troubleshooting.

    b. Click on it and click on Hardware and Sound.

    c. Click on Hardware and Devices and follow the prompted steps.

    If the laptop doesn't have a built-in webcam on it, you would need to purchase an external webcam, plug it on your laptop and driver will download automatically.

    I hope my suggestions help you. If you need further assistance please do reply back and I will respond as quickly as possible. Have a nice day.

    Thanks,

    Wilfred P.

    Independent Advisor
     
    WiIfred P, Feb 3, 2021
    #3
  4. Rin3105 Win User

    Windows Hello on laptop with built in IR webcam

    No Built-In Laptop Webcam Detected

    Hi. I have been encountering problems with my Lenovo G40-70 laptop webcam after installing Windows 10 1903 on it. The webcam's driver and the section Imaging devices are missing in Device Manager, but however, I notice the Unknown USB Device (Device Descript Request Failed) in Universal Serial Bus Controller.
    When I tried to access the webcam with Camera app, it says "We cannot find your camera" with error code 0xA00F4244.
    I have tried different ways to fix it, manually installing drivers from my laptop brand's support site, updating and uninstalling the faulty driver but so far nothing worked.
    Please help me, I have been struggling with this problem for hours and now I'm completely lost.
    Here's my Device Manager list:

    Windows Hello on laptop with built in IR webcam [​IMG]
     
    Rin3105, Feb 3, 2021
    #4
Thema:

Windows Hello on laptop with built in IR webcam

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