Windows 10: Windows Hello resets every time I use MUX option or disable bitlocker

Discus and support Windows Hello resets every time I use MUX option or disable bitlocker in Windows 10 Software and Apps to solve the problem; I am using Windows 11 and have an Asus laptop with a MUX switch that controls discrete graphics vs. graphics card. I frequently want to toggle this... Discussion in 'Windows 10 Software and Apps' started by Richard Fitzsimmons, Jul 3, 2023.

  1. RICHARD FITZSIMMONS
    Richard Fitzsimmons Win User

    Windows Hello resets every time I use MUX option or disable bitlocker


    I am using Windows 11 and have an Asus laptop with a MUX switch that controls discrete graphics vs. graphics card. I frequently want to toggle this depending if I am on battery or laptop. The problem is that using MUX requires restarting in uncrypted Bitlocker. Each time I do this, Windows Hello fails and I have to set up a new pin. So to summarize, whenever I reboot Windows after changing encryption status on that boot, or Secure Login in Bios, Windows Hello fails and I need to recreate a pin number and face ID each time. How can this be fixed?

    :)
     
    Richard Fitzsimmons, Jul 3, 2023
    #1
Thema:

Windows Hello resets every time I use MUX option or disable bitlocker

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