Windows 10: Windows Hello sign error: Couldn't Turn on the Camera. Please sign-inwith you PIN, Surface Pro

Discus and support Windows Hello sign error: Couldn't Turn on the Camera. Please sign-inwith you PIN, Surface Pro in Windows Hello & Lockscreen to solve the problem; Hello, I have a new Surface pro 5 and after upgrading Windows to latest version and installing all the updates, Windows Hello stopped working and... Discussion in 'Windows Hello & Lockscreen' started by AmeeraHamdan, Feb 3, 2019.

  1. Windows Hello sign error: Couldn't Turn on the Camera. Please sign-inwith you PIN, Surface Pro


    Hello,


    I have a new Surface pro 5 and after upgrading Windows to latest version and installing all the updates, Windows Hello stopped working and every time I start my Surface, Windows Hello fails and gives me a message "Couldn't Turn on the Camera. Please sign-in with you PIN". I have tried the Windows diagnostic tools, tried also checking all hardware devices and they all seem to be working fine.


    How can I fix this?


    Thanks,













    ***Modified Title from: Windows Hello fails to initiate IR Camera and does not work***

    :)
     
    AmeeraHamdan, Feb 3, 2019
    #1

  2. Windows Hello suddenly stopped working

    I´ve been using Windows Hello since i bought my surface pro 4 and after yesterdays update suddenly it stopped working.

    Now when i try to sign in it just says: "Couldn´t turn on the camera. Please sign in with your PIN"
     
    SamuelKerschbaumer, Feb 3, 2019
    #2
  3. Windows Hello & Sign In

    Hello,

    Since updating recently I am no longer able to sign in using the camera. The sign in screen says it cannot access the camera and to use pin. When looking at sign in options it says that Windows Hello isn't available on this device.

    I have a Surface Pro 4 and have been using it for ages!

    Please help.
     
    Janvan der Bergh, Feb 3, 2019
    #3
  4. Daxid1943 Win User

    Windows Hello sign error: Couldn't Turn on the Camera. Please sign-inwith you PIN, Surface Pro

    Surface won't accept Pin - "This sign in option is disabled because of failed sign in attempts or repeated shutdowns."

    I have the same problem, in that my Microsoft Surface will not accept my PIN login since the last update (? about 2 weeks ago). I get the error message " this sign in option is disabled because of failed sign in attempts or repeated shutdowns. Use a different
    sign in option or keep your device powered on for at least two hours and then try again". I have done this without success.

    I have now tried the solution above you gave, but this has not worked either. Please advise.

    [Post split by the moderator.]
     
    Daxid1943, Feb 3, 2019
    #4
Thema:

Windows Hello sign error: Couldn't Turn on the Camera. Please sign-inwith you PIN, Surface Pro

Loading...
  1. Windows Hello sign error: Couldn't Turn on the Camera. Please sign-inwith you PIN, Surface Pro - Similar Threads - Hello sign error

  2. Windows Hello Face couldn't sign you in

    in Windows 10 Gaming
    Windows Hello Face couldn't sign you in: Hey there,I have a problem with windows hello Face on windows 10. I have set up windows Hello Face, but when I wanna log in, the camera will recognize me on the login screen but then it will give me an error " That option is temporarily unavailable. For now, please use a...
  3. Windows Hello Face couldn't sign you in

    in Windows 10 Software and Apps
    Windows Hello Face couldn't sign you in: Hey there,I have a problem with windows hello Face on windows 10. I have set up windows Hello Face, but when I wanna log in, the camera will recognize me on the login screen but then it will give me an error " That option is temporarily unavailable. For now, please use a...
  4. Windows Hello Face couldn't sign you in

    in Windows Hello & Lockscreen
    Windows Hello Face couldn't sign you in: Hey there,I have a problem with windows hello Face on windows 10. I have set up windows Hello Face, but when I wanna log in, the camera will recognize me on the login screen but then it will give me an error " That option is temporarily unavailable. For now, please use a...
  5. At bootup I got the message: "Couldn't turn on the camera. Please sign in with your PIN."...

    in Windows 10 Drivers and Hardware
    At bootup I got the message: "Couldn't turn on the camera. Please sign in with your PIN."...: At bootup I got the message: "Couldn't turn on the camera. Please sign in with your PIN." After trying to update a driver I got the Blue Screen of Death "UNEXPECTED KERNEL MODE TRAP" and then the computer rebooted...
  6. Sign in Hello and PIN

    in Windows Hello & Lockscreen
    Sign in Hello and PIN: The Hello and Pin Sign in Options are not working. Keep getting errors and restart option. doesnt work https://answers.microsoft.com/en-us/windows/forum/all/sign-in-hello-and-pin/ca92c5d4-f081-4a93-85ac-6629bd9f639f
  7. Skype - Couldn't sign you in

    in Windows 10 Software and Apps
    Skype - Couldn't sign you in: DELL Inspiron 15-3576 laptop, running Windows 10 Home (64-bit) v1909, build 18363.719 with “Core i5-8250U” CPU and “Intel UHD Graphics 620” display adapter. “Device Encryption” is “OFF”. Norton Security installed. There are two user accounts: Me (Administrator) and Wife...
  8. Windows Hello Face sign-in stuck in "couldn't recognise you" on Surface pro 6

    in Windows Hello & Lockscreen
    Windows Hello Face sign-in stuck in "couldn't recognise you" on Surface pro 6: Hi, I have been having some trouble with face id sign in on my Surface pro 6 lately. I get stuck in the face sign in message "couldn't recognize you" and don't get to sign in in any other way. Normally i would get the option to sign in, in another way. But the only...
  9. Windows Hello - Camera couldn't be activated, please log in with your pin

    in Windows 10 Ask Insider
    Windows Hello - Camera couldn't be activated, please log in with your pin: I really love the convenience of unlocking my Dell Inspiron 13 5378 by just looking at it. This feature has been working fine for ~2 years now. But since ~3 months i get the error in the title every now and then. Windows Hello will always work when doing a cold start, but...
  10. Windows Hello - "Couldn't turn on the camera"

    in Windows 10 Drivers and Hardware
    Windows Hello - "Couldn't turn on the camera": I did update all my drivers and windows updates - my camera is working fine in the app i have a Microsoft surface book running Microsoft windows 10 pro Version 10.0.17763 Build 17763...

Users found this page by searching for:

  1. windows hello couldnt turn on camera

    ,
  2. could not turn on camera

    ,
  3. windows hello brio couldnt turn on the camera

    ,
  4. hello couldnt turn camera on,
  5. windows 10 hello couldnt turn on the camera please sign in with pin