Windows 10: Windows Hello sign in problem

Hi, I'm having chellenges with the Windows Hello Sign in options. It's saying Facial Recognition, Finger Revognition options are currently unavailable Somethig went wrong. Try again later. I've unistalled and reinstalled the drivers and it's still not working. I also have the latest Windpws udate. I'm using Windows 11 pro.Any help toward this would be hoghly appreciated.

:)

 

My hello sign in stopped working.

Hi,

This problem that started after installing the last Windows update might be caused by outdated or corrupted device drivers. For us to better assist you, we'll be needing additional information:

• Are you pertaining on Windows Hello sign-in? If yes, does it mean that the facial recognition is not working?
• Is there an error message displayed when using Windows Hello?

Meanwhile, it is better to check the status of Windows Hello sign-in option in your computer. To check the Windows Hello status, follow these steps:

• Click the Start button and select the Settings
  icon.
• Choose Accounts from the list.
• Select Sign-in options in the left pane of the window.
• Under Windows Hello, kindly check the status of it.

As an initial troubleshooting step, we suggest keeping the device drivers like camera driver up-to-date. For your reference, check this article on how to
update drivers in Windows 10.

We'll keep an eye out for your response.

 

Face sign in is missing in windows hello

Hi Suvajit,

Thanks for posting your query on Microsoft Community.



As per your query, I suggest you to change the Sign In option and check if it helps.

To change Sign In option, follow the below steps.

• 
  Type Setting in the search area on the taskbar and select
  Settings.
  
• 
  Select Accounts.
  
• 
  Select Sign In option on the left panel.
  

Reply to us with the status of your issue. We will be happy to assist you.

 

Disable Spacebar to Sign In with Windows Hello

Hi Paulo

Thanks for helping out here with this issue.
I did try the steps listed on the site you suggested. No luck, unfortunately.

The Logitech Brio can log in w Windwos Hello. But, the spacebar is still an issue. The built-in camera has the below issue FYI

Note: UPDATE troubleshooting

I have tried to isolate the issue and just use the built-in HP camera. Now I get "Couldn't turn on camera. Please sign-in with your PIN"

I have also tried ALL of these steps as well. And Biometrics is enabled on the device and allows users to log-in using Biomtrics

Fix- Windows Hello couldn’t turn camera ON problem in Windows 10 / 11 (thegeekpage.com)

I'm wondering if we can fix the missing camera issue if that would fix the first issue with the spacebar. Just a thought