Windows 10: Windows hello stopped working after disabling HVCI

Discus and support Windows hello stopped working after disabling HVCI in Windows 10 Software and Apps to solve the problem; Hello,I am using Windows 11. Because I need to run virtual machine and make AVX2 instruction set work on my VM, I need to disable HVCI... Discussion in 'Windows 10 Software and Apps' started by Ray Lau 009, Dec 15, 2024.

  1. Windows hello stopped working after disabling HVCI


    Hello,I am using Windows 11. Because I need to run virtual machine and make AVX2 instruction set work on my VM, I need to disable HVCI Hypervisor-Protected Code Integrity.After disabling HVCI and rebooting, I got the prompt like 'something went wrong with your PIN'. Then I tried to reset my pin by providing the account password and verification code. But it still said 'something went wrong and cannot reset your PIN now'.And in windows security center, a red 'X' showed in account protection, and it said 'Windows Hello stopped working'.All this pin and Windows Hello issues are related to HVCI.

    :)
     
    Ray Lau 009, Dec 15, 2024
    #1

  2. My hello sign in stopped working.

    Hi,

    This problem that started after installing the last Windows update might be caused by outdated or corrupted device drivers. For us to better assist you, we'll be needing additional information:

    • Are you pertaining on Windows Hello sign-in? If yes, does it mean that the facial recognition is not working?
    • Is there an error message displayed when using Windows Hello?

    Meanwhile, it is better to check the status of Windows Hello sign-in option in your computer. To check the Windows Hello status, follow these steps:

    • Click the Start button and select the Settings
      icon.
    • Choose Accounts from the list.
    • Select Sign-in options in the left pane of the window.
    • Under Windows Hello, kindly check the status of it.

    As an initial troubleshooting step, we suggest keeping the device drivers like camera driver up-to-date. For your reference, check this article on how to
    update drivers in Windows 10.

    We'll keep an eye out for your response.
     
    Gerard Qui, Dec 15, 2024
    #2
  3. Windows Hello Fingerprint not working

    This is still not working after doing all those steps, please help after the Windows update it stopped working and it says the following : we couldn't find a fingerprint scanner compatible with windows hello fingerprint.

    After taking all the steps you suggested on here it says i have the latest update.
     
    MildredMorales2, Dec 15, 2024
    #3
  4. Windows hello stopped working after disabling HVCI

    Windows Hello does not work

    Windows Hello Issue was solved after updating driver. But Again this driver update failed. It now shows that yellow triangle and Hello stopped working. Any suggestion?
     
    pranavdaveind, Dec 15, 2024
    #4
Thema:

Windows hello stopped working after disabling HVCI

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