Windows 10: Windows Hello stopped working in low light after April 8th Windows Update

Discus and support Windows Hello stopped working in low light after April 8th Windows Update in Windows 10 Software and Apps to solve the problem; StartFragmentSince the April 8th update KB5055523, my Windows Hello facial recognition stops working in low-light conditions and sometimes struggles... Discussion in 'Windows 10 Software and Apps' started by VarunEX, Jun 2, 2025 at 1:47 PM.

  1. VarunEX Win User

    Windows Hello stopped working in low light after April 8th Windows Update


    StartFragmentSince the April 8th update KB5055523, my Windows Hello facial recognition stops working in low-light conditions and sometimes struggles even in normal light. Uninstalling KB5055523 temporarily fixed the issue, but the subsequent fix KB5055627 never appeared in my Windows Update.Microsoft Support reinstalled/repaired Windows but couldn’t resolve it. They now say it’s an ASUS driver issue, but ASUS has no updates for this problem.Details:Laptop Model: ASUS ROG GX650RMOS: Windows 11 Home Single Language Version 24H2, Build 26100.4202Webcam Driver: USB2.0 IR UVC Webcam – Versi

    :)
     
  2. AsRock Win User

    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
  3. Windows Hello does not work

    Windows Hello Issue was solved after updating driver. But Again this driver update failed. It now shows that yellow triangle and Hello stopped working. Any suggestion?
     
    pranavdaveind, Jun 2, 2025 at 1:53 PM
    #3
  4. Windows Hello stopped working in low light after April 8th Windows Update

    Microsoft blocks Windows 10 April Update for Intel SSD 600p Series

    Microsoft is blocking some Intel SSDs from installing the April 2018 Update after discovering an incompatibility issue that causes performance and stability issues. In short, the problem was explained by Microsoft as: “When attempting to upgrade to Window 10 April 2018 Update select devices with certain Intel SSDs may enter a UEFI screen reboot or crash repeatedly.” Microsoft says that this issue has no workaround and that those that have attempted to update Windows 10 to the Windows 10 April 2018 Update should revert back to Windows 10 Fall Creators Update version 1709.

    Unfortunately, the announcement by Microsoft fails to list what specific Intel SSD models are having issues with the OS update. We contacted Intel and discovered that the Intel SSD 600p Series of client drives that was first introduced to the market in 2016 is the most popular drive that is having issues.

    Source: Legit Reviews
     
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Windows Hello stopped working in low light after April 8th Windows Update

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