Windows 10: Windows Hello> This option is not currently available

I recently bought a Lenovo T490s, I initially set up Windows Hello, fingerprint, pin and camera and it was working fine. However, after a restart when I locked the Windows, the camera kept working all the time without stoping. I wanted to stop that, so I tried to disable it but I only get his error message:




I tried to go to the Device Manager and uninstall the Windows Hello device and the continuous camera usage when the screen is locked stop but now I can't use the feature at all. I cannot see a way to re-install the driver anymore and would like this option to work again.


Thanks

:)

 

Windows hello option is not available

Hello,

Thank you for writing to us.

Please be informed, in order to use Windows Hello you will need a compatible “depth” camera compatible device. Facial authentication will need a 3D depth camera to get it working. No existing webcams will not work. Additional features like
finger print authentication will work with any existing fingerprint sensor devices.

In order to active this feature, you must have the right hardware and the driver is installed.

Follow the below steps to configure Windows Hello.

• 
  Head to “Settings” and then click on “Accounts”, and next on “Sign-in options”.
  
• 
  Set up a PIN code (ignore this step if you already did) by click on “Add” button. Once you have done that step, the options to set up Windows Hello will visible.
  
• 
  You will see an option named “Face”, just click on “Set Up”.
  
• 
  Click on “Get started”.
  
• 
  Move yourself to the front of the camera and make sure your face is in the center of the frame. It will automatically register your face to the system.
  
• 
  There is an improvement option in the next step to improve recognition. Use it if you wear glasses (or not). It will help to make sure you are recognized in quality.
  

Hope the above information is helpful. If you need further information, feel free to write to us and we would be happy to help you.

Thank you.

 

Windows Hello - This Option is currently unavailable.

Hi Experts,

Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement.

When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these options come with error

"This option is currently unavailable - Click to learn more"





I do some research and try to troubleshoot the issue with given opinions on the internet but still, the problem is not resolved and stuck with same issue.

I have tried these steps

Update Windows Update

Update All Drivers

All Steps in mention in this link (Fix: Windows Hello Fingerprint Option Currently Unavailable in Windows 10)

All Steps in mention in this link (https://dannyda.com/2020/01/14/how-...olicy-registry-command-prompt-cmd/#section2.3)

Reset Windows 10 and reinstalled Windows 10 1903 with updated Drivers

All Steps mention in this link(Windows Hello isn’t Available on this Device [Fixed] | Device Tricks)

All Steps mention in this link(In this guide, SoftwareKeep Experts have prepared a few solutions that might help you to solve Windows Hello Not Working After Windows 10 Update. Let's get started.)

All Steps mention in this link(https://www.microsoftpartnercommuni...t-Discussions/Windows-10-1903-Hello/m-p/12014)

I have already updated the domain GPO so that Windows Hello for Business has use biometrics turned on and use windows hello for business is turned on. The Logon policy also has the convenience pin turned on as well.

Reboot Biometric services after each step

Now i am feeling stuck and helpless.

 

1709 Creators update - shutdown options missing - "there are currently no power options available"

Hi Jacob,

The error there are currently no power options available happens if the
Shut down the system Policy isn't configured correctly. We suggest following these steps to fix it:

• Press the Windows key and R at the same time to open the Run dialog box.
• Type secpol.msc and click OK to open the
  Local Security Policy window.
• Expand Security Settings.
• Expand Local Policies.
• Click User Rights Assignment.
• Double-click Shut down the system from the right pane to open it's properties.
• In the pop-up window, click Add User or Group, type the full user name or group name for the affected users, then click
  Add.
• Click OK to close the window.
• Restart the computer.

Let us know if the power options in the Start menu are restored after following these steps.