Windows 10: WIndows Hello woes - often not working the first time

Discus and support WIndows Hello woes - often not working the first time in User Accounts and Family Safety to solve the problem; I am pretty frustrated by Windows 10 "Hello"! The main issue (besides bad recognition rate - esp. different lighting conditions seem to be an issue)... Discussion in 'User Accounts and Family Safety' started by mmo, Jun 15, 2017.

  1. MMO
    mmo Win User

    WIndows Hello woes - often not working the first time


    I am pretty frustrated by Windows 10 "Hello"! The main issue (besides bad recognition rate - esp. different lighting conditions seem to be an issue) is, that it very often seems to be called several times.

    This manifests such that when logging in after a few seconds I see the message "Hello Michael - Dismiss the log screen", but instead of reacting to my screen swipes or hitting the enter key to dismiss that log screen the screen does not disappear but instead the message "Trying to recognize you..." re-appears and it seems to try to identify me AGAIN. It then recognizes and welcomes me again but again I can not dismiss the screen, instead it tries to recognize me again. And sometimes again, i.e. this cycle typically happens 2-3, sometimes even 4 times! And oftentimes at the end it declares "too many attempts" and I have to enter my pin. Most annoying!

    Why is that so? Why doesn´t Hello allow me to dismiss the login screen after the first time it recognized me (and it obviously *has* recognized me, as it welcomes me by name)?

    :)
     
  2. Entegy Win User

    Omnia 7 updates

    The issue is bad firmware from Samsung. This is not the first time it's happened, nor is it solely the Windows Phone 7 phones that have this problem. Their line of Android phones have their fair share of update woes as well.
     
    Entegy, Jun 15, 2017
    #2
  3. Update failures and no update history

    Most likely due to it being the culprit of my update woes.

    And after researching, seems to be everyone's woes.

    It also looks like "Update for Windows 10 Version 1607 for x64-based Systems (KB4033637)" is failing to update as well. But might be due to KB4013429 not updating.

    I will try to correct the first one and re post if it was successful or not.
     
    NoahAdamson, Jun 15, 2017
    #3
Thema:

WIndows Hello woes - often not working the first time

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