Windows 10: windows hp cd player isn't playing cds please help

windows hp cd player isn't playing cds please help

:)

 

Windows Media will not burn my music discs to play on regular CD players

Hello CGaleBaker,

Could you please reply to some of my questions?

• Which Cd player are you referring to? What is the make and model?
• Did you try to play the music other cd player?

Well, I suspect there is some issue with the cd player itself as it is running fine on the computer. I suggest you to try playing in on different player and check first.

Let us know how it goes.

 

MEDIA PLAYER- unable to play or rip cd's

Hi Christine,

Thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you with the issue.

• Did you check if you are able to play using other CD'S?
• What is the exact error message or code you receive when you try to play the cd or try to Rip?

For now let's try the below steps and check if it helps:

Method 1:

I suggest you to check if the rip settings are set correctly as mentioned in this article:

http://windows.microsoft.com/en-US/windows-8/change-settings-for-ripping-music

Method 2:

I suggest you to uninstall and reinstall the Windows Media player and check if the issue persists. Refer to these steps to uninstall and reinstall Windows Media player:

• Press Window key + F, select “Settings’ tab below the search box.
• Type “Turn Windows features ON or OFF” and click on the tile with the same name.
• Now, expand the “Media features” and uncheck the box against “Windows Media player”.
• Restart the computer.
• Now follow the same steps and check the box against “Windows Media player” and
  restart the computer to reinstall.
• Check if the issue persists.

Hope it helps. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thank you.

 

Burning CD with Windows Media Player

Hi Carey,

Thank you for posting your query in Microsoft Community.

I will be glad to assist you with this.

Firstly, Windows Media Player requires that content intended to be burned to discs be first stored on the computer's hard disk. Therefore, I would suggest you to copy all the songs to a folder first and then proceed to the next step.

Once that is done, I would suggest you to refer to the help article below for steps to burn the CD and check if it helps.

Burn a CD or DVD in Windows Media Player: frequently asked questions


In response to your query, please note that the track information will or will not show depending on the file or whether it is being played on a Text-enabled CD player.

Get back to us with the result. We will be glad to help if you need further assistance.