Windows 10: Windows incorrectly reported that my computer hardware changed. How do I fix this?

I have had the same desktop computer with the same hardware for the past two years. Windows now tells me I need to activate Windows again: "Windows reported that the hardware of your device has changed. Error code: oxC004F211." I am unsure what caused this issue. Running the troubleshoot tool under settings > system > activation > troubleshoot didn't work. How can I correct this situation?

:)

 

Unable to activate Windows after hardware change

Hi,

Thank you for writing to Microsoft Community Forums.

Usually the error code 0xC004F213 comes when there is a hardware change done on the computer (like Motherboard or Hard drive). The Windows license is associated with the device hardware. If there is any significant hardware changes, such as replacing
motherboard or hard drive, Windows won’t be able to recognize the license.

I suggest you to try the troubleshooting steps from the article
Reactivating Windows 10 after a hardware change and see if Windows gets activated.

If you are using an OEM computer that came with Windows 7, and the motherboard has not been changed, then you can follow the steps to retrieve the product key that came with your OEM computer. To retrieve the product key follow the steps mentioned
below:

1. Type Command prompt in the search bar, that is on the taskbar.
   
2. Right click on Command prompt icon and select Run as administrator.
   
3. Type the command and press on Enter: wmic path SoftwareLicensingService get OA3xOriginalProductKey
   
4. You will find the product key.
   

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

computer said to report to ms and media player thers somethin wrong

Hi Carol,





To isolate this matter, we have some questions for you:

• 
  When did the issue start?
  
• 
  Were there any changes made before the issue occurred?
  
• 
  Have you tried updating your drivers?
  
• 
  What troubleshooting steps have you done so far?
  

We suggest that you run the
Troubleshooter
and check if there are any changes. To run the
Troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Run
  the following
  Troubleshooter:
  
  • 
    Playing Audio.
    
  • 
    Hardware and Devices.
    
  
  
  

Update us on how it goes.



Regards.

 

Dxdiag incorrectly reports DirectX 11 devices as DDI 10.1 when using Win 7

Placebo effect. Something else happened at about the same which most likely caused those changes. It wasn't this.

That is all.