Windows 10: Windows installation cannot proceed and mouse and keyboard don’t

My mouse and keyboard hadn’t worked for three months what does work in automatic repair mode and bio Settings but I restarted my PC fully and I accidentally turned off my PC while installing windows it says to Proceed I have to press okay but I can’t because my mouse and keyboard still does not work and I tried to go into automatic repair mode but it seems it’s not working

please help

:)

 

Mouse and keyboard don't work on Windows install

Its a new build i was trying to install my windows os

Thanks for your help my PS keyboard is working unfortunately my usb mouse/keyboard still do not work even after having my OS installed. How would i go about selecting to load the driver packages?

 

Mouse and keyboard don't work on Windows install

I have had this issue before luckily I have and old PS keyboard and mouse to use until windows loads. What version of windows are you trying to load? Like suggested make sure you have usb support on in the bios and you select to load the driver packages in memory when loading windws

 

Mouse and keyboard don't work on Windows install

The fact this is a new build and they have never worked properly suggests a driver problem and not hardware.

Are these wired or wireless? If wireless, one or two dongles?

In any case, the drivers typically are only needed to enable the special features of the keyboard and mouse. All keyboards and mice should work with basic functions without any special drivers installed - and Windows should already know how to make them work using its own native basic drivers. I suspecting this is a USB issue and I would start by ensuring you have them connected in the designated ports pointed out by silentbogo. That should NOT matter - but with this being a brand new build, it might.