Windows 10: Windows Installer Error message on boot up

I am having error message on bootup of my new Microsoft Surface Pro 11 installed 2 days ago. i have attached a screen shot of the error message herewith and would appreciate help on how to fix. Also, i am unable to run speedtest.net downloaded from the Microsoft Store. The installation actually seems to go through, but the screen is blank Windows ® Installer. V 5.0.26100.2033 msiexec /Option [Optional Parameter]Install Options Installs or configures a product /a Administrative install - Installs a product on the network /j [/t ] [/g ] Advertises a product - m to all users, u to current

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windows xp installation and dual core am

could someone please list the steps they follow to install windows with a dual core processor and windows xp service pack to. I'm reletively new to amd dual core and i feel i'm missing a step. All help will be appreciated. thanx

 

Error Installing Windows 10

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you get an error when trying to install Windows 10 on your computer. I’ll help you with this issue.



However, please let us know:

• How are you trying to install Windows 10?
  
• What is the complete error message you receive when you try to install Windows 10?
  
• Are you trying to install Windows in dual boot?
  

If you are trying to install Windows in dual boot, suggest you to refer the steps mentioned in the article

WindowsDualBoot.



Please reply with the details requested to assist you with the appropriate troubleshooting steps.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Error Message when updating from Win-7 to Won-10

Bree
I followed your suggestions (2nd Aug 19) for installing Win-10. Made the bootable flash drive successfully through the media creation tool. But when I attempted to upgrade and activate to Win-10 (64 bit) from within Win-7 (Pro-32 bit), I got the following error message:

Error # OxC1900101-Ox20017. " The installation failed in the SAFE_OS phase with an error during BOOT operation"

I read the diagnostics under this error number and carried out the proposed fixes, i.e. update Win-7, uninstall Malwarebyte antivirus, disconnect all external hardware, e.g. printer, scanner, external hard drives. I then tried to repeat the steps to do the upgrade through the Win-10 bootable flash drive as before. Got the same error message.
Appreciate any further comments and suggestions as to (a) what does a failure in the SAFE_OS during boot operation mean, (b) what can I do to solve it. Is this anything to do with the hardware in my computer? I listed these in my first posting above.
Thanks for any help