Windows 10: windows installer repeatedly tries to install an uninstalled program

When running certain programs which were running under windows7 on another computer and are now uninstalled are now attempting to reinstall with windows installer over and over again. It gets interrupted with an error message and then starts all over again. The program happens to be pinnacle 14 which I upgraded to pinnacle 18. I have exhausted my attempts to identify and fix the problem. I have seen a number of problems that are similar on the web but none of the suggesting are working. Any help would be appreciated.

:)

 

"uninstall program" actually tries to install it

Thank you, Andre. This tool is great but, surprisingly, it didn't remove my problem program.

For some odd reason, until I deleted dozens of temp files related to the program, it wouldn't uninstall. It seems to be gone now.

Again, thank you

 

"uninstall program" actually tries to install it

Try using Revo uninstaller to remove it:

You can find Revo Uninstaller at
http://www.revouninstaller.com (freeware). Here’s a quick look at how to use Revo uninstaller.

Launch Revo uninstaller after installing, select the program you want to uninstall or search for it using the built in search tool.

Click the Uninstall button on the toolbar

This will start the uninstallation wizard for the particular program you selected. Revo uninstaller will go through a series of steps which include creating a system restore point, creating a backup of your Windows registry.

Then analyze the program and run its default uninstaller, click Yes when you see the above dialog. After the uninstall is completed, you have a choice of scanning modes to select from. What this will do is let you scan for any left over files, folders and
registry items from that particular program. Safe looks in the usual places, moderate in more advanced locations while Advanced does a thorough search throughout the entire computer. After selecting your choice, (I went with Advanced), click Scan.

After the scan is complete, you will see a list of registry entries left behind by the program, select them then click Finish to thoroughly remove the program from your system.

The default uninstaller should work for most persons, but for those troublesome programs, the Force Uninstall feature and advanced scanning options will give you more control.

 

Since no one has yet to respond, allow me to offer my limited suggestions :

1. Check if you still have remnants of Pinnacle left in the system.............
a.) Go to This PC > open C drive (your main drive) > open Program Files if your OS is 32-bit, or Program Files(x86) if your OS is 64-bit > look for Pinnacle Studios. If found delete it.
b.) Right click at Start > Run > enter regedit > Ok > expand HKEY_CURRENT_USER > Software > look for Pinnacle Studios. If found, delete it.
Do the same on HKEY_LOCAL_MACHINE.

2. Perhaps calling on Pinnacle Support is in order.
Pinnacle Studio 21.5 | Powerful Video Editing Software

 

I have deleted any thing related to the software programs that Windows Installer is attempting load I also deleted registry entries. Problems start when I execute some but not all programs. I am going to try reinstalling programs and then going through an uninstall. I that fails I will go back to a backup that predates the problem

 

Manual Removal Guide for PU.PinnaclePCPerformance

Clearly this is an unpleasant program.

A standard approach if there are not sufficient remnants for an uninstaller such as Revo to be pointed to (Force Uninstall mode) would be to reinstall it, monitoring the install. Then uninstall it with the uninstall program.

(I habitually uinstall progs with Geek Uninstaller (free)- like Revo, it does a scan after uninstalling to find remnants).