Windows 10: windows is great, but some virus is blocking mouse touchpad by corrupting its driver, I...

windows is great, but some virus is blocking mouse touchpad by corrupting its driver, I think Microsoft cant solve this problem????Synaptics drivers are unable to load, the virus is blocking the same to happen.

:)

 

I want to disable touchpad on Dell laptop


Hello everyone,
My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

What I have tried that hasn't worked:

• start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
• windows key+x<mobility center. No touchpad to be found.
• various function keys. No options for touchpad on/off.
• device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.

Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
Thanks

 

mouse pointer and touchpad issue

Hello ,

We realize the inconvenience you are experiencing with Mouse and touch pad on your Windows 10 installed system. We will certainly help you.

You could face this issue due to corrupt our outdated Mouse and touchpad Drivers. I suggest you to follow the steps given below and check if it helps you.

• What is the make and model of your computer?
• Have you installed all pending Windows updates?

Method 1: Run Hardware and Devices Troubleshooter.

Follow these steps to run Hardware and Devices troubleshooter.

a) Press Windows key + W and type
troubleshooting.

b) Select Troubleshooting.

c) Select View all on the top left corner.

d) Run Hardware and Devices troubleshooter.

Move to next method if you still face this issue.

Method 2: Update drivers from Device manager.

Follow the steps to update drivers:

1. Right click in the Start button
and select Device Manager.

2. Expand the Mice and other pointing device.

3. Right click on the Mouse Device and select
update drivers.

Same way update the Touchpad drivers.

For reference:

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Method 3: Uninstall and reinstall the Mouse and Touchpad driver from manufacturer’s website.

Follow these steps to Uninstall Keyboard driver.

a) Press Windows key + X and select
Device Manager.

b) Search for Mouse driver and expand it.

c) Right click on the Mouse
driver and select
Uninstall.

I suggest you to download the latest
Mouse and Touchpad drivers
from the manufacturers website.

You can also follow the below link for reference:

Mouse, touchpad, and keyboard problems in Windows

Please reply with the required information and the results. I will be glad to help you further.

Thank you

 

Windows 10 corrupts both my keyboard and touchpad

Hi,

You could face this issue due to corrupt or outdated keyboard and the touchpad drivers. I suggest you to follow the steps given below and check if it helps you.

Method 1: Run the hardware and device Troubleshooter.


Follow these steps to run Hardware and Devices troubleshooter.

• 
  Type troubleshooting
  on the Taskbar.
  
• 
  Select Troubleshooting.
  
• 
  Select View all on the top left corner.
  
• 
  Run Hardware and Devices troubleshooter.
  

Move to next method when the issue still persists.

Method 2: Uninstall the Keyboard and Mouse driver and then reinstall it.


Step 1: Follow these steps to uninstall the
Keyboard and Mouse Drivers.

• 
  Press Windows key +
  X and select Device Manager.
  
• 
  Search for Keyboard and Mouse
  and expand it.
  
• 
  Right click on the Keyboard and MouseDrivers
  and select Uninstall.
  

Step 2: Reinstall the driver from the manufacturer’s website.

Go to the manufacturer’s website and then download drivers for Windows 10.

http://support.lenovo.com/us/en/pro...es/yoga-13-notebook-ideapad?TabName=Downloads

Let us know about the status of the issue. We will help you further.