Windows 10: Windows is not able to shutdown or Restart.

Discus and support Windows is not able to shutdown or Restart. in Windows 10 Gaming to solve the problem; Recently when I try to shutdown or restart my pc it doesn't work. It just gets stuck on the restarting or the shutting down screen and requires a... Discussion in 'Windows 10 Gaming' started by Nikola Pepovski, Jul 12, 2023.

  1. NIKOLA PEPOVSKI
    Nikola Pepovski Win User

    Windows is not able to shutdown or Restart.


    Recently when I try to shutdown or restart my pc it doesn't work. It just gets stuck on the restarting or the shutting down screen and requires a force-shutdown by holding the power button to actually turn off. I've tried checking for viruses and disabled all unused startup apps but nothing has worked. I am running version 22h2 OS build 23492.1000. The only error I got in the windows logs is in the image provided.

    :)
     
    Nikola Pepovski, Jul 12, 2023
    #1
  2. ANTONYLINEESH
    antonylineesh Win User

    Not able to shutdown or restart

    Hi

    Every time when i trying to shutdown or restart PC it says like some program is preventing you from shutdown or restart,when i choose shutdown anyway it keeps loading as shutingdown for hours!!
    and for some application chrome and visual studio even after closing them,its still running in the task manager I have tried ending them via command prompt taskkill /F /IM "chrome.exe" /T but still no luck ( so what happens is they are using the CPU utilization of 100% )

    I have tried following options

    • running command sfc /scannow but stucks at 2 %
    • tried DISM.exe /Online /Cleanup-image /Scanhealth stuck at 4.9 %
    • Disabled the fast startup



    Any help would be appreciated?

    OS info - MIcrosoft Windows 10 pro Version 1909 (OS build 18363.1082)


    Task manager status


    Windows is not able to shutdown or Restart. 303319d1603605011t-not-able-shutdown-restart-screenshot-2020-10-24-233531.png


    OS Info


    Windows is not able to shutdown or Restart. 303324d1603605311t-not-able-shutdown-restart-os.png
     
    antonylineesh, Jul 12, 2023
    #2
  3. LITTLE CAT
    little cat Win User
    little cat, Jul 12, 2023
    #3
  4. EYEINTHESKY
    EyeInTheSky Win User

    Windows is not able to shutdown or Restart.

    Not able to shutdown or restart

    When I suggested updating your computer specs, I meant this:


    Windows is not able to shutdown or Restart. 303335d1603607875t-not-able-shutdown-restart-computer-specs.jpg


    That is mine above and here is what yours looks like:


    Windows is not able to shutdown or Restart. 303336d1603607996t-not-able-shutdown-restart-his-computer-specs.jpg


    Some really advanced and knowledgeable folks on here need more than PC/Desktop and OS Windows 10 as a starting point to diagnose possible causes of your problem.

    I also realize you just joined, so please forgive me for hounding you about updating those specs. After I filled mine in, I started getting really fast replies because the members could see what type of system I had and they were like you need to do this or you need to do that...........well you get what I'm saying!
     
    EyeInTheSky, Jul 12, 2023
    #4
Thema:

Windows is not able to shutdown or Restart.

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