Windows 10: Windows keep restarting after shutdown.

I have a Dell laptop that keeps restarting after shutdown. When booting into safe mode it shuts down normally, which makes me think it is a driver issue, however after booting into normal mode and disabling most of the drivers that I can disable, the problem persists, can anybody help me troubleshoot this issue?Regards

:)

 

Hard drive/ OS issue

a guy suggested :

• shutdown
• unhooked HDD
• restarted
• yay !!
• reconnected HDD
• restarted
• yay !!

also , try method 3
Drive Where Windows is Installed is Locked: How to Unlock It

 

windows xp sp2 will not shutdown or restart

i guess nobody has had this problem or knows what to do lol. crap i'm screwed, just reinstalled windows and not only does it hang during shutdown from desktop, it hangs during the restarts while it's installing windows. somebody please help me

 

Shutdown restart switch has stopped working in Windows 10

Hi Mike,

Thank you for posting on Microsoft Community. I will certainly help you with this.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• What happens when you press Shutdown/restart (power) button?

If notebook is in off condition, I suggest you to connect your notebook with power cable and allow it to charge and then try to press the power button and check if issue is solved.

If you’re notebook is in ON condition, I suggest you to set “Choose what the power button do” to Shutdown and check if it helps. To do so kindly follow the below given steps:

• Press Windows key + X key and click on
  Control Panel.
• Under all Control Panel items select Power Option.
• Click or tab on Choose what the Power button does
  in left panel
• Select Shutdown under “When I press power button” and click on
  Save Changes.

Check if this resolves the issue.

Hope this information helps. Post back with updated issue details for further help.

Thank you.