Windows 10: Windows Key on Keyboard Not Responsive

My Windows key on the keyboard is not working. I have run through the sfc scannow and the dism repairs and such and it claims everything is working. I did a clean reboot of Windows 10 (Education) and the problem still persists.

Looking at the keyboard driver (Thermal Challenger Gaming Prime), it doesn't seem to register that the left window's button works for anything at all. Attempting to press the button on the keyboard yields no response even if I attempt to bind that key to something else. I doubt it is hardware as using this keyboard on my laptop works perfectly fine. The laptop is running windows 8 however.
When pressing on the windows button in the left corner of my screen, everything works fine. Left clicking pulls up everything normally and right clicking provides a list of options that seems to be standard for a functioning computer.

All the drivers are installed properly according to the Windows settings and looking at each of the drivers, they are all up to date according to their manufacturer. This is a custom computer that I recently built. It has no prior Operating systems or files and Windows 10 Education was installed on it through the Media Creation Tool on a bootable USB.

What should I do now?

:)

 

On screen keyboard not as responsive

I have the same problem, sometimes entire words are missed.

 

On screen keyboard not as responsive

Hey I have a samsung focus and noticed that while im texting or just using the keyboard in general, it seems that the phone does not respond to some letters every now and then. its very random. I text pretty fast and noticed this problem while doing
so, i also tried slowing down and watching as i press the letters and the issue still happens.

Im not sure if this is software related or if its an isloated problem, but i also tried resetting the selections in keyboard settings and still have the issue, also tried it in landscape and just for kicks tried it with the white background but cant seem
to find out why it has the issue.



any ideas would be great! btw and its not just one specific letter either, it can be any letter.

 

Though it seems unlikely, I would try a different keyboard.

 

Hi, the last part of this may be relevant..
How Can I Disable or Reassign the Windows Key?

 

This is a function on the gaming keyboard that you are using. Pressing (Fn-Prtscr) will enable or disable Gaming Mode on that keyboard. Gaming mode simply disables the Windows key so its not accidentally pressed. Simply hit that combination of buttons and your Windows key will come back to life.