Windows 10: windows keys swapped

I was struggling with this on and off and finally found this relevant thread, but it's locked: Keyboard keys swapped - Microsoft CommunityLike this user, I was running into something like "a" is now "q", and "q" is now "a"; "m" is now "," and ";" is now "m"; "z" is now "w" and "w" is now "z" rather than some of the more commonly reported problems like W-A-S-D swapping with arrow keys.I finally stumbled on something quite helpful here: Software - Keyboard problems: Z and Y reversed and / or symbols shifted helpjuice.comThe problem in my case was that I did have another language installed at

:)

 

" and @ keys are swapped

I have swapped and changed my language to both UK and US English and nothing seems to work

I have downloaded the updated language pack as well

I even removed the US input keyboard and I still have this problem

I have done everything that Deepika Gowda has suggested in this previous forum and it's not working!

Redirecting

It's driving me insane!

Please help

 

keyboard keys are swapped

Hi Brian,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.

Based on the description, this issue may occur due to the keyboard driver is outdated. Let’s try simple troubleshooting methods and check if it helps to resolve the issue.

Method 1.

I would suggest you to run the Hardware and devices troubleshooter to diagnose the exact issue. Follow the below steps:

• 
  Press Windows + X keys on the keyboard and select Control Panel.
  
• 
  Type Troubleshooting in the search bar on the Control Panel.
  
• 
  Click on Hardware and sound under Troubleshoot computer problems.
  
• 
  Click on Hardware and devices under Devices.
  
• 
  Click on Advanced on the Hardware and devices dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Hardware and devices troubleshooter.
  

If the issue still persist try the below method steps.

Method 2.

I would recommend you to update the keyboard driver manually from device manager and let us know the status.

• 
  Press Windows Key + X and click on
  Device Manager.
  
• 
  Locate for the Keyboard and expand it.
  
• 
  Right click on the keyboard and click on
  updates.
  

Hope this helps. Post us with the status we will be glad to help you.

 

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