Windows 10: Windows knows the serial number of the computer and other data, but is unable to locate the PC?

Discus and support Windows knows the serial number of the computer and other data, but is unable to locate the PC? in Windows 10 Software and Apps to solve the problem; They stole my new PC and I really don't want to believe that it is technically impossible to find the computer even after reinstallation, when Windows... Discussion in 'Windows 10 Software and Apps' started by Dave_LL, Jul 19, 2022.

  1. DAVE_LL
    Dave_LL Win User

    Windows knows the serial number of the computer and other data, but is unable to locate the PC?


    They stole my new PC and I really don't want to believe that it is technically impossible to find the computer even after reinstallation, when Windows 10 already sees the serial number of the computer in my account now. If someone uploads a new Windows then the serial number of the computer will be in 2 different Microsoft accounts, how hard is it to put this data together and provide information to the owner or the Police? I realy don't understand it... Why.., for example..Apple can do it and Microsoft see it, but nothing do with this?

    :)
     
    Dave_LL, Jul 19, 2022
    #1
  2. SPUNK
    spunk Win User

    Serial number of self-built PC

    I'm confused?? Is the computer listed in the Microsoft Account/Devices page or not? If not, you have to register it and it may take a couple of days to register in the Microsoft Store.
     
    spunk, Jul 19, 2022
    #2
  3. CAPITANCATARRO
    CapitanCatarro Win User
    Windows 10 serial on OEM


    So I'll summarize steps made...

    1. Saved serial number (taken with Belarc Advisory) from preinstalled (half chinese language) Windows 8.1 (don't know exactly the version, suspect Windows 8.1 with bing) on tablet
    2. Formatted tablet
    3. Tried to make a clean Windows 10 (HOME, HOME N and also PRO, everytime with the same result) install with ISO taken with MediaCreationTool, during install (and also after completing installation) it says that the saved serial is not valid
    4. Tried to reinstall Windows 8.1 (ISO taken with MediaCreationTool again) HOME, it says that the serial is not valid

    So i suspect that the saved serial, is from a WINDOWS 8.1 WITH BING OEM version and this kind of ISO is not accessible/downloadable anywhere (at least I can't find it, any suggestion?)

    Still not tried SHOWKEY with that serial, I am in office now, and the serial is saved on a usb pen at home, will try this evening.

    So I'm stucked but if everything is like I suspect, it's incredible. If I have a tablet/notebook/netbook with Windows 8 preinstalled, it seems that I can update to Windows 10 without problems, but if I want to make a clean Windows 10 install that serial is not valid...
     
    CapitanCatarro, Jul 19, 2022
    #3
  4. ZWYX56
    Zwyx56 Win User

    Windows knows the serial number of the computer and other data, but is unable to locate the PC?

    Serial number of self-built PC

    Hi Megahertz. Thanks for reply.
    No it's an i7 something which I put together for flight sims. I cannot download FS2020 cos Bill wants my System Serial Number.
    Hello spunk!
    Thank you also for your reply. No my PC is not listed. I need to get its System Serial Number.
     
    Zwyx56, Jul 19, 2022
    #4
Thema:

Windows knows the serial number of the computer and other data, but is unable to locate the PC?

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