Windows 10: Windows Lag Due to Smart audio 3

Recently I bought a second-hand mobile workstation. It is an HP Zbook studio g5 Mobile workstation. Everything is fine with this device but I'm facing a lag issue with it. 1 out of 3 times when the laptop is turned on it starts to lag the windows or mouse. Not every time but sometimes. And this is too annoying as sometimes it takes too long to fix and sometimes the lag goes away quickly. When in a state of lag I try pressing win+ shift+ crtl+ R which refreshes my screen and the lag goes away. Furthermore when 1 out of 3 times this happens it does not go away immediately it takes too long and s

:)

 

Smart Audio

Hi Patla,

Thank you for posting your query in Microsoft Community.

I understand your inconvenience. Not to worry, I will certainly assist you with this issue.

Method 1: Run the Playing Audio Troubleshooter.

This troubleshooter is an automated Windows 10 inbuilt tool which finds and fixes the common issues with the Playing Audio settings. Perform these steps to run this tool and check if that helps.



1. Press Windows key +X, select Control panel.

2. Change the view by option on the top right to Large icons.

3. Click on troubleshooting and click on the view all option on the left panel.

4. Run the playing Audio troubleshooter.

Method2: If the issue persists uninstall and reinstall the smart audio driver and check if that helps.

• Press Windows Key + R, type devmgmt.msc and press enter.
• Search for the Conexant High Definition SmartAudio Drivers, right click on it and then select “Uninstall”.
  
• On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers from the computer.
  
• Follow the on-screen instructions to complete it and the restart the computer if prompted.
  

Once you restart the computer, install the latest version of the Conexant High Definition Smart Audio Drivers from the manufacturer’s website and check the issue.

I hope this helps. Please write to us if you want further assistance.

 

Video and audio lagging on Windows 10

Hi Dennis,

Welcome to Microsoft community and thank you for posting your query.

Sorry for the inconvenience caused to you. Let me help you to fix the issue.

To assist you better, please provide us more information.

• 
  What is the make and model of the computer?
  
• What is the exact issue are you facing?

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1.

For the issue with sound. I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below method.

• 
  Press Windows key + R and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on
  Next button.
  

If the issue still persist, try the below method:

Method 2.

Step 1.

I suggest you to uninstall the sound driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Audio input and outputs to expand, right click on the device and click on
  uninstall.
  
• Once you are done uninstalling the restart the computer. If should automatically installed the driver.

If the still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Audio input and outputs and right click on it and
  update the software.

For the issue with display try the below method.

Method 4.

I recommend you to uninstall/reinstall the display adapter driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for display adapter and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display adapter driver.
  

If this doesn’t help to fix the issue. I suggest you to update the display adapter driver. Skip step3 from the above steps and right click on the
device and click on update.

Method 5.

If the above method did not help to fix the issue, I would suggest you to
go to the computer manufacturer website and download the latest display adapter driver. If the display driver is not available for Windows 10, try installing the available driver in compatibility mode and check.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope it helps. Keep posting us with the status we will be glad to help you.

 

Error: Smart Audio about Conextant issues after upgrading to Windows 10

Hi Daniellel,

I regret for the inconvenience you are facing issues with accessing the sound on your device. We will help you with this issue.

Let us know if you have you tried to install the drivers for Windows 10 operating system?

This issue may arise due to change in the audio settings.
I suggest you to follow the below steps and check if that helps to resolve the issue.

Make sure if the below options are enabled on your device before proceeding.

• 
  Go to Start, enter Sound, and select Sound Control Panel from the list of results.
  
• 
  Choose Recording tab and check if you see Stereo mix option. If the Stereo mix option is present, Right click and select Properties.
  
• 
  From the properties window, select Listening Tab, you will see Playback through this device and choose default playback device.
  

Also, try to update Smart Audio Conextant drivers and check if it helps.

Hope it helps. Update the status of this issue for further assistance.

Thank you.