Windows 10: Windows laptop not connecting to internet even though it works for other devices

Hi, my problem is as the title is written. On the WiFi tab it says “No internet, open”. On network and internet it says “No internet access. Your device can only access other devices on your local network”. After running troubleshooting it says “Windows can’t communicate with the device or resource primary DNS server. Thank you for the help. I have tried a network reset and it did not work,

:)

 

W10 can connect to wider internet but cannot access web pages

I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy.

I have tried the following:

1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
4. I am using Windows Defender and have:
   1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
   2. Turned off the Firewall and tried again - no connection

My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender)

So - any suggestions?

 

Can't Connect to Internet via Ethernet Now on Laptop - Used to Work

Hi,

Don't know what changed, but now when I try to connect to internet on my tiny GPD WIN laptop running Win 10, I get the yellow triangle on the network icon in taskbar and message 'identifying....No internet access'.

I've checked network connection and cable on another laptop and connection works OK.

Checked Device Manager and everything looks OK.

[UPDATE] Just did the Windows Network Troubleshooter.....
Both WiFi and Ethernet have message:

Any suggestions how to get ethernet working again?

Thank you!

Mark

 

Laptop now won't connect to Internet

It was the Device manager diagram that I wanted to look at. If you expand Device manager by dragging the bottom border downwards, the whole device list should become visible.

For the avoidance of doubt - I'm not suggesting only reinstalling the WiFi adapter driver if it is newer. Because you are not sure what changes you did when you were trying to use WiFi, reinstalling the driver is worthwhile even if it is the same version as the one you have now. It will ensure that there is nothing to stop WiFi operating whatever changes had been made - so, short of the WiFi key on the keyboard having turned WiFi off, it should work.

If there is still a problem then I suggest posting/reposting the diagrams of:
- Device manager, Network adapters section
- Settings, Network, WiFi [If it is there. Otherwise all of Settings, network] But larger than the first version of it -




All the best,
Denis