Windows 10: windows live mail not sending

windows live mail not sending email

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Windows Live Mail 2012 refuses to send emails, claims they're spam

My wife uses Windows Live Mail 2012 and says it refuses to send emails, claiming they're spam. This is even replying to someone who is in her contacts list. I have run several different virus checks and nothing comes up. Any ideas or suggestions would be appreciated. TIA

 

Windows 10 Live Mail

Hello Brian,

Thank you for your interest in Windows 10.

As per the issue description you are facing issue in downloading any attachment from Live mail and sending emails.
It is possible that there are corrupted files on your Windows Live Mail that could be causing the issue.

I would suggest you to try the steps provided in the article mentioned below and see if it helps you to fix the issue.

What do I do if I can't download my attachments in Windows Live Mail?

If issue persists, I would suggest you to repair Windows live mail as its corruption might be the cause of your issue.

We recommend that you try repairing Windows Live Mail to check if it fixes the issue. Before you repair Windows Live Mail, you can backup your files to make sure that you do not lose any of them. You can click on this

link for steps on how to backup your files.


Once your files have been backed up, you can then follow the steps below to repair Windows Live Mail.

• Press Windows key + X, select Control Panel from the list.
• Click on Programs, then Uninstall a program.
• Look for Windows Essentials.
• Right click on Windows Essentials and click on Uninstall/Change.
  
  A window will pop up asking to either remove or repair Windows Essentials.
• Choose Repair all Windows Essentials program.

If repairing does not work, then we advise that you uninstall and reinstall Windows Live Mail. You can follow the same steps above but choose Remove instead of repair. You can then visit this

link where you can download a fresh copy of Windows Live Mail.

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.



Regards,

 

Windows Live Mail Calendar

Hi,

I realize the inconvenience you are experiencing with Windows Live Mail. I will certainly help you with the issue.

I would like to know a few information:

• 
  Which version of Windows Essentials have you installed on your PC?
  
• 
  Which Email domain did you configure with Windows Live Mail?
  

I would also suggest you to follow the steps mentioned below:

Method 1:

Repair Windows Live Mail

Refer to the steps mentioned below:

• 
  Press Windows Key + R
  
• 
  Type appwiz.cpl
  
• 
  Right click Windows Live Essentials
  
• 
  Click Uninstall/Change
  
• 
  Click Repair all Windows Live Programs
  

If the issue still persists, proceed to Method 2.

Method 2:

Remove and Reinstall Windows Live Mail referring to the link mentioned below:

How to remove and reinstall Windows Live Essentials - Microsoft Support

Hope this information helps.

Please get back to us with an update on the issue, we will be happy to help