Windows 10: Windows Live Mail rearranges messages following unscheduled shutdown/reboot

Yeah, yeah, I know; I should migrate to another mail client, but I like WLM, which has definite advantages over the mail utility supplied with Windows 10, and is so less bloated than Outlook. Mozilla's Thunderbird is a close contender, but it seems about as poorly supported at WLM.


I ran WLM 2012 under Vista without issue. But under Win 10 it exhibits some strange behavior under certain circumstances. I've learned to clear all the deleted messages and now close the program before formally shutting down or restarting the computer, but every time Win 10 'hiccups' or there's a power glitch, I reopen WLM and find that a good number of recent messages have lovingly been recategorized for me. The bogus entries show up as new (boldface) Inbox messages without an account ID (I run three POP/SMTP accounts under WLM), and with quotation marks around the From column entries. Many of these messages had been safely tucked away in their proper mailboxes as 'read' before the unexpected shutdown, and the corresponding POP/SMTP Webmail accounts had been purged of these emails. So the messages are not really incoming or new ones, just removed from their recent storage locations and put back as new Inbox entries. This applies to incoming and sent messages, both reappearing in the respective Inboxes.


I suppose all this is academic as chances of a fix are ludicrously less than slim-to-none. But if this behavior is indicative of some bigger issue, I'd sure like to know it.

:)

 

Windows LIve Mail

Hi,

Thank you for posting in Microsoft Community.

It is possible that Mail.MsMessageStore file was corrupted. Please follow the steps below on how to repair the file:

• • 
    Which is the email client that you use to access your emails? Windows live mail or through mail app? Or do you access email via your Web Browser?
    
  • 
    If you use email client, what type of email account? (i.e. POP, IMAP, Exchange or other...)
    

I suggest you to follow the below steps and check if it helps if you access it through Windows live mail.



1. Restart the computer (this is to ensure that Live Mail is fully shut down, and that none of it's components are in use when the computer starts)



2. Press Windows+ X and select command prompt(Admin).

3. Copy the following (press Ctrl+C):



esentutl.exe -d "%userprofile%\AppData\Local\Microsoft\Windows Live Mail\Mail.MSMessageStore"



Note: the "" are necessary



4. Right click in the command prompt Window, and select Paste, so you now see the following:



C:\Windows\system32>esentutl.exe -d "%userprofile%\AppData\Local\Microsoft\Windows Live Mail\Mail.MSMessageStore"



5. Press enter. esentutl will now defragment the Live Mail database file



6. Once done, you can close the command prompt, and restart the PC again



If the issue persists, please notify us.



Thanks.

 

Windows Live Mail 2012 Closes Right After Opening

Hi,

Thank you for posting in Microsoft Community.

I would suggest you to follow the below steps and check if it helps you regarding the Windows Live Mail 2012.

• Press Start button, type programs and Features.
• Search for Windows Live Mail 2012. select Uninstall/Change.
• Select Repair and follow the steps and check if it helps you.

keep us posted to help you better.

 

Windows 10 Live Mail

Hello Brian,

Thank you for your interest in Windows 10.

As per the issue description you are facing issue in downloading any attachment from Live mail and sending emails.
It is possible that there are corrupted files on your Windows Live Mail that could be causing the issue.

I would suggest you to try the steps provided in the article mentioned below and see if it helps you to fix the issue.

What do I do if I can't download my attachments in Windows Live Mail?

If issue persists, I would suggest you to repair Windows live mail as its corruption might be the cause of your issue.

We recommend that you try repairing Windows Live Mail to check if it fixes the issue. Before you repair Windows Live Mail, you can backup your files to make sure that you do not lose any of them. You can click on this

link for steps on how to backup your files.


Once your files have been backed up, you can then follow the steps below to repair Windows Live Mail.

• Press Windows key + X, select Control Panel from the list.
• Click on Programs, then Uninstall a program.
• Look for Windows Essentials.
• Right click on Windows Essentials and click on Uninstall/Change.
  
  A window will pop up asking to either remove or repair Windows Essentials.
• Choose Repair all Windows Essentials program.

If repairing does not work, then we advise that you uninstall and reinstall Windows Live Mail. You can follow the same steps above but choose Remove instead of repair. You can then visit this

link where you can download a fresh copy of Windows Live Mail.

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.



Regards,