Windows 10: Windows log-in screen will not accept letters in a PIN

My Windows log-in screen will only accept numbers, not letters. Unknown when or how this happened. All other programs accept letters. How do I fix the log-in screen?

:)

 

pin box does not accept letters

After windows 10 update

pin box does not accept letters

it only accepts numbers

but my pin has numbers and letters

and even if I change my pin

I still want it to have numbers and LETTERS

I have rebooted from <OFF> several times

 

Can't type letters in PIN when logging into Windows

Good morning everyone,

my apologies if this question already exists somewhere, I just couldn't find this specific problem.

When I recently tried to log into my computer, I noticed the PIN field wouldn't accept letters anymore. This is weird as typing numbers still works. I eventually managed to log in by using the Windows password option where typing letters and numbers works
perfectly fine. The keyboard can't be the issue cause I'm using it now to type this message and as I said, switching to password option works. The problem literally happened overnight. Unfortunately, I can't remember if Windows was updated before switching
the computer off the previous night.

I then went on to try and change the PIN to all numbers but even that doesn't work as I experience the same problem when being asked for the old PIN. Any suggestions what may cause this issue?

Thanks,

Christian

 

Stuck in diagnostic mode, PIN # not accepted, please help

I had no issues with my computer prior. I simply was following some online suggestions for ways to reduce lag in an online game we like to play. The suggestion was to turn diagnostic mode on, which I did. I shut my computer off and when I turned it back on and entered my PIN # it said it was incorrect, yet, it is indeed correct. This started a week worth of nonstop research on how to undo this mess. I can hold the shift key down while restarting my computer and I get a blue screen where I have several options. I have tried restarting my computer to previous version, does not work. I have gone to troubleshooting, advance, options and I get to the point that I can see a list of options like safe mode and etc. but cannot click on any options in the list, instead it says restart computer to get me to those options which when I restart takes me right back to the Windows login screen. I tried to pull up command prompt and it asks for my PIN # which it will not accept. I click on forgot password and it restarts PC and takes me right back to the windows login screen where my PIN is still not accepted. I try to get to safe mode, it asks for the user account and then the PIN # that again, it will not accept. I have turned the PC on and off 3 times to start the auto repair and it just takes me to the same screen as holding down the shift key when restarting. I don't know what else to do, I cannot get to safe mode because it requires a PIN # that it does not accept, I cannot get into command prompt because it requires a PIN # that again says is incorrect, I cannot get anywhere with any of the online options or directions I see that works for many people. WHAT DO I DO? Any help or suggestions??