Windows 10: Windows Mail accounts unremovable

Hi,


First off, please do not post generic instructions on how to delete accounts in Windows Mail.

I'm an advanced user, and I have already tried all conventional methods.



The issue:

I'm using Windows Mail not MS Office Outlook.

Two bugged Microsoft accounts appear on it all the time. They belong to me and are generally in use, but are not functional in the Mail app. They are bugged and do not work. They do not fetch mail and can't be used to send it. They just hang there, that's it.


They seem to have bugged out after one questionable backup&restore procedure on my User folder.


As I've previously mentioned, I can't neither delete them nor make them work.

• If I try deleting them using the Mail app's UI, simply no dialog shows up after I press on the account name in the 'Manage accounts' section of options. This is why no generic instruction on account removal helps me.
• If I try uninstalling app using Windows App and Features window, these two accounts just reappear after I reinstall the Mail app and set up my account. Whatever I do, I end up with three accounts in the Mail app: one working ant two bugged I can't get rid of.
• Deleting the microsoft.windowscommunicationsapps in AppData\Local\Packages won't help because this is what uninstalling also does.

I think there're some files in the User folder that make those bugged accounts appear. I've tried some guides on this but they seem a bit dated, and my up-to-date Windows doesn't store Mail data in the folders I've read about in those guides anymore.


Is there any way to get rid of this junk data without purging my User folder? Where should I look for it?


Thanks.

:)

 

Linking external e mail accounts to the Mail tile in Window's 10

Hi Michael,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to follow the steps provided below to delete and existing account that is added in Mail Tile App.

• Open the Mail Tile App.
• Click on the Gear icon in the left bottom corner.
• Select “Accounts” from the list.
• Select the Account which needs to be deleted and click on “Delete”.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Unable to add Gmail account in Mail app

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are trying to add Yahoo/Gmail email account in Mail app.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 currently installed? (Type
  winver in Windows search/Run command)
  
• What is the Version of Mail app installed?
  
• Do you have any non-Microsoft Antivirus/security program installed?
  
• Are you aware of any changes on the PC prior to this issue?
  

Meanwhile, we would suggest you to perform these steps and check if that helps.



Steps to add Yahoo email in Mail app.

1. In yahoo mails account security, click on manage app passwords.
   
2. After selecting other app and entering the new app name in the text box
   
3. Now, in Windows 10 mail app, add this type of account.
   
4. In Windows 10 mail app, enter your details and the password generated by step 2

Steps to add Gmail email in Mail app

Step 1: Connect your Google account to PC

1. Go to the Security section of your Google account
   
2. Under Connected
   apps and sites, go to Apps
   connected to your account
   
3. Make sure that Windows is on the list

Step 2: Enable IMAP on your Google account

1. Sign in to Gmail
   
2. Click the gear in the top right
   
3. Select Settings
   
4. Click Forwarding
   and POP/IMAP
   
5. Select Enable IMAP
   
6. Click Save Changes

Step 3: Add Gmail account.

1. Open Mail app.
   
2. Click on the gear icon to open settings.
   
3. Click on Manage account.
   
4. Click on Add account.
   
5. Now select Google and check if you are able to add the account.

Regards,



Aditya Roy

Microsoft Community – Moderator

 

Windows Mail

Is it possible to set up more than one email account when using Windows Mail? I hate Thunderbird because I could never get more than one email account set up and be able to send mail from both accounts. The outgoing servers kept on getting mixed up.

Thanks in advance.