Windows 10: Windows Mail app update causing crashes?

The last 2 days, I have having a few crashes and freezing on 3 of my PCs. The Windows Mail app seems to the the problem and is not loading emails on all accounts. Are there any know issues with Windows 10 Pro? The only other common demonstrator is AVG Pro Anti Virus

:)

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Mail app will not open on 10041.

Hey Shawn,
I did that to no avail, then I ran WSReset.exe; now I'm good on all 3, Mail, Calendar and People! *Confused
Go figure!

Store Cache - Clear in Windows 8

 

Mail app crash on Windows 10

Hi Amanda,

Thank you for writing to Microsoft Community Forums.

To have a better clarity on the issue and to analyze the root cause of the issue, kindly help us with the following details:

• Which Windows 10 build is installed on the machine?
  
  (Search winver from the Start menu to know the same)
  
• Are you aware of any changes that happened on the computer prior to which this issue started?
  

A possible reason behind an app crash could be the pending updates. I suggest you to install the updates pushed, if any pending, and check if it works. Refer
Update Windows 10
to know how to check for updates.

If the issue persists, I suggest you to try the methods listed below to see if it works for you:

Method 1

Reset Mail app:

• Open Settings and choose
  Apps.
  
• On the right pane under Apps & features, locate and click on
  Mail and Calendar.
  
• Choose Advanced Options and click on
  Reset.
  
• Once the Reset is complete,
  Mail app will disappear from the taskbar for a while.
  
• Search Mail from the Start menu,
  and open the same to see if it works.
  

Method 2

Re-register Windows 10 apps:

• Right click the Windows icon on the taskbar and choose
  Windows PowerShell (admin).
  
• Copy-paste the following command and hit Enter:
  
  $manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest
  
• Wait for the command to run its course, and exit
  Windows PowerShell, once complete.
  
  (Ignore the errors)
  
• Open Mail app now to see if it still crashes.
  

Method 3

Uninstall and re-install Mail & Calendar app:

• Right click the Windows icon on the taskbar and choose
  Windows PowerShell (admin).
  
• Copy-paste the following command and hit Enter:
  
  Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
  
• Once the command is executed, restart the machine, and install
  Mail & Calendar apps from Microsoft Store.
  

Regards,