Windows Maps App does not work

Discus and support Windows Maps App does not work in Windows 10 Software and Apps to solve the problem; When I open the Maps app, I get a very plain screen: [img] I'm using 1709 16299.461. If I go to settings, apps, and click on Offline maps, the... Discussion in 'Windows 10 Software and Apps' started by abacus, Jun 13, 2018.

  1. abacus Win User

    Windows Maps App does not work


    When I open the Maps app, I get a very plain screen:

    Windows Maps App does not work [​IMG]


    I'm using 1709 16299.461. If I go to settings, apps, and click on Offline maps, the screen locks up - that is, nothing happens when I click on Offline maps, and nothing else can be clicked on the screen, other that the "x" in the corner to close the screen.

    I do not use the Maps app very much, so I have no information about what happened just before the app quit working. What can I do to diagnose and fix the problem?

    Thanks.

    :)
     
    abacus, Jun 13, 2018
    #1
  2. jmack356 Win User

    Maps app not working...?


    Surface Pro 3 running Windows 10 Pro 64-bit.

    Whenever I go to load the included Maps app, it tries to load, even showing my local map, before it just shuts down after three seconds.
    I followed the tutorial to remove apps as show here (I used Powershell - Option #2)
    https://www.tenforums.com/tutorials/4...dows-10-a.html

    The app uninstalled cleanly and after a quick restart it was gone from my Start Menu.
    I went to the store and found it again (Windows Maps) and reinstalled.
    Still no luck - same behavior - it tries to load then shuts down.
    Any suggestions?
    FWIW, it works fine on my desktop running the same OS - Pro 64-bit.

    Thanks in advance...
     
    jmack356, Jun 14, 2018
    #2
  3. vallero Win User
    Windows MAPS not working


    Suddenly Maps doesn't work. When I open the program I see a light blue screen with a dot indicating my home location, and nothing else.
    I have tried everything that has been suggested:
    Ensuring that my location is turned on.
    Maps is checked ON to use my precise location.

    I deleted the app using Powershell, rebooted and installed Maps from the Windows store.
    Still the same problem persists.

    When Maps worked I found it to be a very useful program and I would very much like to solve whatever problem Maps has.

    Thanks in advance to anyone who can help.
     
    vallero, Jun 14, 2018
    #3
  4. Vanessa Sohtun Win User

    Windows Maps App does not work

    Windows Maps App.

    Hi, Peter

    Thank you for posting your query in Microsoft Community, I understand your concern and will try to assit you in the best way we can.

    Have you tried restarting your system and check if you are able to find the app in your computer. If not then I would suggest that you do so and check if you are able to locate the app.

    I would also suggest that you go to your c: drive locate Program Files open WindowsApps and check if the app is present there.

    If you still cant find the app in your system then follow the steps mentioned below to remove and re-install Maps.

    • On the search bar, type “Powershell” right click on it and select Run as Administrator.
    • Copy and paste the command stated below
    get-appxpackage *Microsoft.WindowsMaps* |remove-appxpackage

    • This will remove Maps from your system, you can install the app again from Store. But it will required to close Windows Store (if opened) to reinstall Maps.

    Hope this information helps
     
    Vanessa Sohtun, Jun 14, 2018
    #4
Thema:

Windows Maps App does not work

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