Windows 10: Windows maps only shows 2d buildings in road view

Windows maps does not show any 3d buildings in aerial view for some reason

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:)

 

No roads in roads view shown - Surface Pro 4 / Win10 / Maps app

ThofikhAhamad,

Thank you for your response! Unfortunately, the solution did not help!

While on Remote Desktop, a Microsoft Support Engineer did two things (rebooting & checking roads view in the MS Maps App after every step!)

1a) Powershell removing JUST the Maps App

1b) Going to the Microsoft store and re-installing the Maps App.

NO CHANGE -- PROBLEM PERSISTS -- NO ROADS SHOWN IN ROADS VIEW

2) Powershell re-installing as a group (which you describe) all of the Microsoft included Apps.

NO CHANGE -- PROBLEM PERSISTS -- NO ROADS SHOWN IN ROADS VIEW

 

No roads in roads view shown - Surface Pro 4 / Win10 / Maps app

There was a offline maps update on 11/19/15 but had no effect on showing any roads in roads view. The map shows the road name text and highway markers and exit markers, but no graphical representation of the roads themselves. Anyone else having this
problem?

 

windows maps app in surface pro 4 is not showing roads

Hello Pedro,

Thank you for posting your concern in Microsoft Community and welcome to the Windows 10 Family.

From the description provided, I understand that the Map App in Windows 10 is not working properly.

Follow the below suggested methods and check if it helps to resolve the issue.

Method 1

Follow these steps to run the Windows in built troubleshooter:

a) Write Troubleshooting in the search box and hit enter.

b) Click on Troubleshooting
tab.

c) Click on view all option on the upper left corner.

d) Select the Windows Store apps option from the list.

e) Click Next to run the Troubleshooter.

Additionally, also refer to the below link to deploy the Troubleshooter for Windows 10 apps

Fix problems with apps from Microsoft Store - Microsoft Support

Method 2

• If the cache (locally downloaded and stored files) is empty, as in first use, or corrupted, Maps may not display the streets and roads correctly.
• If new (empty cache), it may take a minute or more for a download to fetch the map data.

In this case, if the cache is corrupted, you may get gaps in the display or Aerial maps not displaying.

Use Settings > System > Offline Maps to select your region, download the maps, set update options and check if it helps.

Additionally, you may also refer to the below Microsoft Link which discusses on
Maps App launches but the users do not see the roads or streets on the Map
.

Windows 10 Maps App sometimes does not show the streets or roads on the Map


Method 3

If the above still does not help, I suggest you to follow the below steps which will help you to uninstall the native Map App in Windows 10.

• 
  Press Windows key and type Powershell
  in search, right click on it and Open as administrator.
  
• 
  Type the following command in Powershell and hit enter:
  
  get-appxpackage *Microsoft.WindowsMaps* | remove-appxpackage
  
  

You can reinstall the app in future, if you want to, from the below link:

Windows Maps


Write to us with the updated information. If the issue still persists, we would be happy to assist you further.

Thank you.