Windows 10: Windows Media Creation Tool Blank Screen

Can you help me with my computee, When I plug in my USB, my screen turns blank purple and no setup is shown.

:)

 

windows 10 media creation tool links lead to a blank screen

I can seem to find or down load the windows 10 media creation tool or a windows 10 ISO to do a clean install. links from Microsoft lead to a blank screen.

 

media creation tool

Hello,

The Windows Media Creation Tool allows you to download the Windows 10 ISO directly from Microsoft, without having a product key. You can use it to clean install or upgrade to Windows 10. It can also be use to download the different editions of Windows 10.
Refer to this
link to download the Windows 10 Installation Media Tool.

As for the build and version of your Windows 10, follow the steps below:

• Press Windows key + R on your keyboard to open up the run command prompt.
  
• Type winver into the run command text box and hit OK. You should now see a dialog screen revealing the OS build and registration information.

Should you need additional assistance, do let us know.

 

Media creation tool

Hi,

We would like to know more about this concern. Kindly answer the following:

• Any changes made on the computer prior to this concern?
• Is this the first time that you encountered this problem?
• What troubleshooting steps have you tried so far?
• May we know the reason why you want to download Media Creation Tool?