Windows 10: Windows Media Player - All library folders on D: now unresponsive

Discus and support Windows Media Player - All library folders on D: now unresponsive in Windows 10 Support to solve the problem; Hello All, first post, so please be gentle. I have performed a clean install of Windows 10 Pro onto a new HDD I put into my desktop PC, with all my... Discussion in 'Windows 10 Support' started by rakhurst, Oct 13, 2015.

  1. rakhurst Win User

    Windows Media Player - All library folders on D: now unresponsive


    Hello All, first post, so please be gentle.

    I have performed a clean install of Windows 10 Pro onto a new HDD I put into my desktop PC, with all my media still on a separate 1TB HDD D: drive.

    I've subsequently organised the shared folders on my D: drive into the appropriate media library's in Windows Media Player, however, when I view the media library on my PlayStation 3, the D: drive folders aren't displayed.

    Now when I view the various library's in Windows Media Player, all the D: folders are shown as "unresponsive". I've tried removing and re-adding the folders and re-building the library, but that didn't help. If I add a folder on the C: drive, no problem, but any folder I add from the D: drive shows as unresponsive.

    I did some Google searching, and made sure they were being indexed, which they weren't, however, when clicking "modify" and "show all locations", D: doesn't show up as an available drive to index.

    I've thought about un-mounting and then re-mounting D: drive, but have no idea whether that would help or not, so it's over to you guys for help.

    Thanks for any help you may be able to provide.

    Cheers.

    :)
     
    rakhurst, Oct 13, 2015
    #1
  2. Gomtuu Win User

    Music files from computer are inaccessible vie Midea streaming on Windows 10

    I was running version 1511(OS Build 10586.545). I've installed the anniversary update. The first thing I checked was the Media Player streaming menu. It showed the option to enable streaming. I know this was enabled before the update but I enabled it again.
    The problem still existed as before but I did notice something else in Media Player. In the Manage Libraries option of the Organize menu I could see that the folders for some of the media locations were tagged as "unresponsive". It seems curious that I could
    see all the folders on my TV but not the files. I deleted the unresponsive folder locations in Media Player and then re-selected them. That seems to have fixed the problem. I believe that instead of using drive letters (C:\... or D:\...) the volume serial
    number is used. So if you replace a drive and even copy all the old data back it will have problems accessing the data via DLNA.
     
    Gomtuu, Oct 13, 2015
    #2
  3. Geethu B Win User
    Windows Media Player "Find Album Info" Issue

    Hi,

    Thank you for contacting Microsoft Community. I understand that you have an issue with finding album information in Windows Media Player.
    I will surely help you to fix this issue.

    This issue could have occurred due to these reasons:


    • Incorrect Windows Media Player settings.

    • Corrupt Windows Media player library database.
    Try the steps listed here and check if it helps.

    Method 1:

    I would suggest you to run Windows Media Player Library Troubleshooter.

    a. Press “Windows Key + W”.

    b. Type “Troubleshooting” in the search box and hit Enter.

    c. Click on Programs and click on Windows Media Player Library Troubleshooter.

    d. Follow the on-screen instructions.



    Method 2:

    If the issue persists, I suggest you to rebuild the Windows Media player library database and check if it helps.

    a. Exit Windows Media Player.

    b. Press Windows Key + R in keyboard to open Run, type
    %LOCALAPPDATA%\Microsoft\Media Player, and then click OK.

    c. Select all the files in the folder, and then click Delete
    on the File menu.

    Note: You do not have to delete the folders that are in this folder.

    d. Restart Windows Media Player.

    Note: Windows Media Player automatically rebuilds the database.

    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Geethu B, Oct 13, 2015
    #3
  4. rakhurst Win User

    Windows Media Player - All library folders on D: now unresponsive

    Hi All, for those interested...

    I ended up moving all my media from D: across to C: which took around 4 hours to complete, then re-formatted D:, before copying it all back across to D: again.

    Once this completed, I set up the Windows Media Player libraries again, and now my PS3 can once again see and stream the folder contents.

    I'm sure this wasn't the only/correct fix for this, but worked in my case.
     
    rakhurst, Oct 18, 2015
    #4
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Windows Media Player - All library folders on D: now unresponsive

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